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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
180 Surveys

Timberwood DR

Surveyed on Apr 16, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Westleigh DR

Surveyed on Feb 16, 2026
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Minverva E
Posted on Feb 16, 2026

“Will always come back to Don to help me selling buying a home. He is experienced, thorough, and takes care of his customers. Thank you Don :- ”

Agent's Comment

Duong Ngo
Posted on Feb 16, 2026
Thank you, Minerva!

HULDY ST

Surveyed on Feb 7, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Chris L
Posted on Feb 7, 2026

“Don displayed great knowledge and provided outstanding communication through all phases of the real estate process. Would highly recommend and would be happy to use him again ”

Seaspray CT

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Melissa T
Posted on Nov 24, 2025

“We thoroughly appreciated Don s help finding our new home. He guided us through the process, was always extremely responsive, and an all round great person to work with. Thank you, Don ”

Indian Beach DR

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Issa M
Posted on Nov 14, 2025

“Duong Don Ngo afforded us excellent service during the whole process He came highly recommended. He was professional, knowledgeable, friendly, and responsive a pleasure to work with Thank you, Don ”

Huntingwick DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Robert B
Posted on Mar 27, 2025

“Don is very knowledgeable with many years of experience in the home sales industry in Houston. He understands the market well and knows the buying selling process inside and out. He's quick with answering any questions and just great communication in general. Would definitely recommend.”

Parkway ST

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Mary L
Posted on Mar 7, 2025

“I will choose Don every time as my Realtor Professional, prompt to respond and dependable”

Peachwood Bend DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Sandy C
Posted on Jan 6, 2025

“Amazing job ”

Agent's Comment

Duong Ngo
Posted on Jan 06, 2025
Thanks Sandy! Now, let's go find you a new house!

Petersham DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Celeste G
Posted on Dec 3, 2024

“Don was so wonderful through the house hunting and closing experience. As first time home buyers, Don was absolutely looking out for us through out the entire process. Don was personable and knowledgable, which made this foreign experience less daunting. I cannot recommend Don enough ”

Chart DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Torcello Falls LN

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

AJ H
Posted on Oct 23, 2024

“Don puts effort on selling or leasing your home. He is very good about returning calls, emails or accessible when you have any questions or concerns. Don is very knowledgeable about the market and make sure you as a client is taken care of. I trust Don and reassured that I have him as my agent ”

Tulane ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Troy W
Posted on Oct 22, 2024

“Don provided an amazing service and a great client experience. Don has great knowledge of the Houston real estate market and made the process smooth from start to finish.”

Agent's Comment

Duong Ngo
Posted on Oct 22, 2024
Troy, I'm always here to help, even after closing. Don't hesitate to reach out anytime if you ever have any questions.

26th ST

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Gg
Posted on Aug 5, 2024

“Don helped us find our new home. He was professional, really responsive and took initiative when needed. He made the whole closing process easy, taking every necessary precaution and keeping all parties on track for a smooth transaction. He provided the full experience you can ask from a real estate agent and then some more. I whole-heartedly recommend him. ”

Seamist DR

Surveyed 1 year ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Melissa L
Posted on Jul 30, 2024

“Remarkable agent, stellar experience By far, Don is the best real estate agent I have met. He is both professional and accountable, and he goes above and beyond to ensure that his clients are informed and everything runs as scheduled. He makes buying and selling homes easy by helping clients stay informed and focused on what matters most at any given point in time. Don has been my agent on several real estate transactions, and I refer everyone I know to him. Thank you Don for being such an amazing agent ”

Agent's Comment

Duong Ngo
Posted on Jul 30, 2024
I really appreciate you! I'm always here to help so call me anytime.

Sunny Grove DR

Surveyed 1 year ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Devis V
Posted on Jul 24, 2024

“We are grateful to have had the opportunity to work with Don. He is an amazing agent that will walk you through your every need and want. He will also keep 100 real and meet your expectations. Since the moment we started talking to him it felt like we were talking to family. He is responsive and will get you the best deal he can. We will always be grateful and we will work with him in the future. ”

Overall Rating
4.98/5
Rating based on 180 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience