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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

CRESTDALE DR

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“So yeah, we're a little crazy... We were looking to move from our multi-level townhouse to a more family-friendly home while pregnant and during an insane housing market. Not only did Bob and Leslie get us more money for our townhouse than all of the recent sales in our complex, but they held our hands during the buying part (which was much more difficult!) and got us into our new home before the baby arrived. While I'm not planning to move anytime soon, we've already referred others and would love to work with them again in the future!”

Bob Nichols
Haha! Y'all were such great troopers during this process. We appreciate both of you and look forward to your house warming party.

TORCH PINE CIRCLE

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had a great experience with Bob Nichols. He listened to our wants and needs and helped us find the perfect home. Bob responded to every email, text, and phone call quickly to help us find a home in the fast paced market. Even with the fast paced market, he never made us feel rushed and answered all our questions. The entire experience was the most pleasant home buying experience I have had. ”

Bob Nichols
I truly enjoyed my experience with the two of you as well. I've seen pictures via Facebook that you are already enjoying the pool. Thank you!

Christy Mill Court

Surveyed 9 years ago
Represented the Buyer
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

Minturn Ln

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We were so pleased to have Bob & Leslie assist us with the purchase of our home. We recommended then to a family member last year and they were 100% satisfied as well. They make a great team and truly LISTEN to their clients, which is rare nowadays. I wouldn't dream of engaging in any type of real estate transaction without a dedicated professional on my side working for me and Bob & Leslie Nichols are the ONLY realtors I would ever consider! Grade A workmanship, knowledgeable, professional and a great client advocacy approach make them the BEST!”

Bob Nichols
Thank you very much. Leslie and I enjoyed working with both of you. We appreciate that you trusted us in helping your family as well as your continued loyalty to Nichols & Associates.

Pine Bluff Dr

Surveyed 9 years ago
Represented the Buyer
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

“Bob and Leslie made our first time selling and buying experience an enjoyable one. They walked us through every process and educated us along the way. They encouraged us to stage the home the right way and within a week we had 3 offers! ”

INDIAN HILLS WAY

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had such a great experience in buying our first home together. Bob was always available when we needed him and always willing to meet and discussion our many questions. I would highly recommend Bob to ALL my family and friends who are seeking to sell and/or buy a home. He made this a wonderful experience for my husband and I. We are now living in a home we can call our own. We love it.”

Bob Nichols
You are welcome! Thank you very much for choosing Nichols & Associates. We were happy to help in finding your first home together and we look forward to seeing both of you again soon. Bob

RAVENHURST LN

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We have worked with Bob over the past two years. He informed us of the best time to put our town home on the market and was very dedicated and professional in finding a buyer for the unit. In finding us a new home, he was always available to answer our questions and gain information about property we were interested in. He helped us through every step of the purchase process on our new home that we closed on May 28th. We feel he is an asset and a key member to our community.”

Bob Nichols
Thank you very much. We really appreciate the two of you and we are excited that you are a homeowner once again especially in our neighborhood.

Ayston Dr

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Bob Nichols was fantastic!! He took the time to help me and my husband find a house that fit our style, location and price range perfectly! He gave us his honest opinions about each house and what he thought was a good buy. He was awesome at keeping in contact and helped us all the way through the end, was even there with us as we signed papers to close! He answered ALL of my questions. Even the silly ones. If we ever need to move again, Bob will be the person I call!! I highly recommend him to any one looking for a house!”

Bob Nichols
Thank you very much. I really enjoyed working with the two of you. That is the perfect home for your family. And thanks to J & M for referring you to us.

SPRUCE CIRCLE

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Would recommend to all!”

Bob Nichols
Thank you! I enjoyed working with you and I will be sure to tell Bobby Thank You again for referring you to us. Bob

WINDING MOSS DR

Surveyed 10 years ago
Represented the Buyer
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5
Bob Nichols
Communication was definitely a challenge in this transaction. Two people sharing one email always causes one of the two people to miss out on important information. I even encouraged them to give me a second. Talking by phone was even more challenging as both work non normal hours on shift work. A four in communication should not be my fault.

CROSSFALLS LN

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Robert Nichols is one of the best agents I have ever had. He took very good care of me. I love the fact that he always offered to pick me up. That was important because I am new to Texas. ”

Bob Nichols
Thank you! I truly enjoyed working with you. It was fun and it was nice to meet all of your family as well. We look forward to seeing you again soon. Bob

DELMONT DR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Couldn't be happier with our experience. He exceeded our expectations.”

Bob Nichols
Thank you both! I enjoyed working with you and look forward to seeing you two again soon.

COLE BRIDGE LN

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“AMAZING!!!! I wish I could give 10 stars!! Bob is wonderful and extremely knowledgable. He cares about his clients and gives it his all. He's organized, efficient and thorough. He really made this experience pleasant, always kept us updated and really worked for us! I would highly recommend him and will to anyone I know that needs a fantastic realtor. We are so grateful for all of his hard work and helping us get our new home!”

Bob Nichols
Thank you very much. It's amazing how smooth a transaction can be with everyone doing their part. The two of you were amazing to work with. Congrats!

Snug Harbor

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I can sum it up by saying this is the 2nd home purchase Bob and Leslie have helped me with and I could not have been happier with the way I was taken care of on each purchase. I highly recommend that if anyone is in the market to buy or sale their home to make sure to contact Nichols and Associates. My home buying experience was amazing from the beginning to end and I guarantee you yours will be too!! ”

Bob Nichols
Thank you very much. We truly appreciate you as a friend and a client.

CAPRICORNUS DR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We were very pleased with Bob & Leslie and the hard work they put in for us. They are very knowledgable and guided us throughout the process. We would highly recommend them to our friends and family, and have! Bryan & Jennifer”

Bob Nichols
Thank you! Leslie and I enjoyed working with both of you.
Overall Rating
4.98/5
Rate based on 211 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience