Request an appointment
Recommend Mobile Annie
Request an appointment See phone Send email

Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
28 Surveys

Saint John DR

Surveyed on May 5, 2026
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Valeria M
Posted on May 5, 2026

“We had a great experience with Annie. We had to move to the Houston area due to work and and couldn t view homes in person. But Annie did a fantastic job communicating with us via phone email. She was thorough in the properties she would locate for us and gave insightful info about the property while doing a walk through that gave us a great perspective of the type of potential property we d be getting into. We really appreciate the hard work, transparency and commitment from start to finish. We look forward to working with Annie again in the future. ”

Agent's Comment

Annie Chen
Posted on May 05, 2026
Thank you for a wonderful review and I was grateful to have great clients like your family!!

BLACK LOCUST DRIVE

Surveyed 3 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Emily B
Posted on Jan 21, 2026

“Annie was amazing She helped us get an offer in on a house with only a few hours turnaround and was very helpful throughout the entire purchase process. She also really put in the extra effort to get our home sold in record time and give us practical advice around market conditions and the sale process.”

Orontes DR

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Megan M
Posted on Jan 3, 2026

“Annie has been an exceptional realtor from the very beginning. Her expertise, professionalism, patience, and clear communication were truly outstanding throughout the entire process. She took the time to understand our needs, answered every question thoroughly, and guided us with confidence at every step. Annie was always proactive, responsive, and genuinely had our best interests at heart. She consistently went above and beyond for us - from helping coordinate details after closing to changing our locks and even picking up mail on our behalf while we re relocating to Houston at a later date. That level of dedication and care is rare and speaks volumes about her character and commitment to her clients. Overall, Annie is an outstanding realtor who delivers exceptional service. We are beyond grateful for her support and 100 recommend her to anyone looking to buy or sell a home.”

Coway RD

Surveyed 4 months ago
Represented the Buyer
Represented the Buyer
4.5/5
Start FullStart FullStart FullStart FullStar Half
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
4/5

Windmill ST

Surveyed 5 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Pavol R
Posted on Nov 28, 2025

“Working with Annie was the easiest part of our entire home-buying process. She is extremely sharp, works fast, and has the kind of instincts you only get from years of actually doing this well. From the first house we walked, she immediately pointed out things I would have never noticed on my own structural signs, renovation shortcuts, resale risks, and also the hidden strengths that actually matter. She doesn t just show homes she evaluates them like someone protecting her client s money. Communication was constant and proactive. I never had to chase her she kept us updated at every step, anticipated issues before they showed up, and coordinated everyone involved so the process didn t stall. Her negotiation skills were a real advantage. She pushed for what mattered, got things aligned quickly, and made sure we weren t leaving anything on the table. She represented us as if the outcome personally mattered to her. The closing timeline says everything: we went from offer to clear-to-close in about two weeks, and the entire transaction wrapped up in under three. That speed doesn t happen unless your agent knows exactly what she s doing and is actively driving the process. Most importantly, she always acted in our interest even when it complicated her job. That kind of integrity is rare. If you want an agent who knows the market, fights for you, and genuinely cares about the result, Annie is the person you want in your corner.”

Hidalgo ST

Surveyed 5 months ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Soma DR

Surveyed 9 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Jair M
Posted on Jul 24, 2025

“Annie went above and beyond to get the job done. We couldn't have asked for a better realtor. Our process from beginning to end went as smoothly as we could have asked for. I highly recommend Annie to anyone in need of a home. She is the best ”

Mesquite DR

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Diane F
Posted on May 27, 2025

“Annie Chen helped me every step of the way from scheduling the first possible viewing then working late to get my bid in the same day to reviewing title company paperwork and making sure everything was done timely so closing was prompt. I don t think the 5 stars are enough for the outstanding job she did. She is an amazing person and an outstanding realtor.”

Timber View DR

Surveyed 11 months ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Yan Z
Posted on May 22, 2025

“Annie is a very good agent. She is experienced, patient and considerate, and always considers the clients. I am very satisfied with this rental experience. Thank you Annie.”

Benjamin PARK

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Abby T
Posted on Apr 29, 2024

“Annie was so helpful for my husband and I as we bought our first house. we had done some of our own research, but we really had no idea what we were getting ourselves into. Annie was very knowledgable and was able to teach us step-by-step what the process looked like She was relentless in advocating for us, respectful when she was representing us, and was very prompt in communicating to us. Annie went above and beyond in our hunt for a home, she drove my husband around the greater Houston area for days looking for the right home. She really put in the effort to get to know our wants and needs and ended up finding us the perfect home Annie helped reminding us of deadlines, she was a great advocate to our lender and asked questions I didn t even know to ask, and she was always willing to do whatever it takes to make sure we ended up in our home I will be recommending Annie to anyone that i hear looking for real estate, and I so greatly appreciate Annie ”

Agent's Comment

Annie Chen
Posted on Apr 29, 2024
The pleasure is all mine to have met you both. I hope nothing but the best for you both to start your brand new chapter in Houston!!

Avalon Garden LN

Surveyed 2 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Leonforte DR

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Michael e
Posted on Aug 6, 2023

“Annie was great She was the property manager at a rental unit we were staying in 2 years and I liked her attentiveness and support throughout that we decided she would be the best fit to help us find a home to purchase. ”

Hidden Creek Drive

Surveyed 2 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer's Comment

Saipavan G
Posted on Jul 16, 2023

“Annie Chen is very knowledgeable in the entire process and guided me in each and every step towards my first home. I can t even imagine buying my first home in USA without Annie.”

Beverlyhill Street

Surveyed 3 years ago
Represented the Seller
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller's Comment

Cara D
Posted on Aug 2, 2022

“Thank you Annie! 3rd Transaction together.”

Salange Lane

Surveyed 3 years ago
Represented the Buyer
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.96/5
Rating based on 28 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience