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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Cambridge Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Stephanie Nelson is the absolute best realtor/broker in the area. She is a seasoned professional who knows her business, works confidently and with ease in all aspects of the deal and she knows how to treat her clients. She has helped me with 2 real estate purchases now and I would not hesitate one second to have her lead the next one. Knowledgeable, quick response, technology-driven, easy-going personality. 5/5 stars on every category.”

Stephanie Nelson
Thank you so much for the kind words. Jason and Teressa are the best clients to work for. I have to say I really do work for some of the greatest people and Im fortunate they become friends. I love real estate, but I also love helping my awesome clients! After 20 years I still LOVE my career because of clients like YOU helping to make it fun and rewarding.

Germander Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Stephanie Nelson
Ive done 6 transactions for these wonderful clients that have become good friends. Im so lucky to get to meet such great people in my job!

Lily Park Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She was knowledgeable of the market and advised us on many things we can do to secure. A house of our liking. The best part was she would find issues that we would miss, some of them were major. We used her as our real estate agent 12 years ago when we purchased our first home. ”

Stephanie Nelson
Its always a pleasure to work with previous clients again. Its the biggest compliment I can receive. Hemant and Ajitha are such kind people and it felt great to help you find another beautiful home. I wish you much happiness in your new home.

Sutters Chase Court

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Stephanie is wonderful! This is our second time working with her to find our new home and both times were great experiences. So professional, knowledgeable, personable, and just great to work with!”

Stephanie Nelson
Clients like Lauren and Matt make my job so enjoyable. I love when clients become friends! Im excited they found the perfect house that meets their needs exactly. I know they will create life long memories in this home. I hope to be their Realtor for life!

Misty Oaks Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Stephanie Nelson is the best realtor we've ever worked with. She went above and beyond to help us secure our home. She knows the market exceedingly well, has extensive knowledge of the homes themselves, always answers calls or returns messages in a very short period of time, and is an all around gregarious, kind, and fantastic person. Stephanie is incredible! ”

Stephanie Nelson
I am so appreciative and grateful for the kind words. I do my best with every client. Ive lived in the area for over 40 years and have seen the growth and changes first hand. Ive also been selling residential real estate for the last 20 years, so I know the area and market extremely well. I try to treat all my clients like I would my family. It was wonderful working with Jayme and Julie again. I love my clients!

Lynnwood Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is a rockstar. I got very lucky having her as my realtor. ”

Stephanie Nelson
I love helping first time home buyers. Phi was great to work for. She got a great home in this tough market. I am so happy for her and know she will create happy memories in her very first home! No more throwing money away on rent!

Summer Terrace Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Stephanie went over and beyond as a realtor! I live out of state, so I could not oversee the sale of my home. Stephanie totally took over for me and made it happen!”

Stephanie Nelson
It has been a pleasure working for Sylvia over the years. We became friends throughout our many transactions together over the years. Im sad to see her permanently leave Greatwood. Nothing but the best wishes for Sylvia in all her future endeavors.

Greystone Way

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Highly recommend Stephanie if you ever want to purchase, sell or rent out your properties. ”

Netherby Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We have worked with Stephanie many times, and as always, she did a fantastic job. She makes the entire process easy and straightforward. She is very knowledgeable of the market and was always available via phone, text or email to answer any questions or concerns we may have had. Would definitely use Stephanie in all future real estate transactions. ”

Stephanie Nelson
Ive worked for these clients many times over the years, and they are always a pleasure to work for. Thank you for trusting me with all your real estate needs.

Sierra Bend Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Stephanie Nelson
This was a great property to sell and Lauren and Matt did a great job getting it photo ready. I love working for past clients and Im so happy they made well over the list price on the sale.

Wycliffe Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Stephanie was the best. We had several issues that came up that she handled professionally and competently. She helped us through the entire process and always had our best interest in mind. She was always upfront with us, good and bad, and was a driving force in getting our house sold and closed on. I cant say enough good things about Stephanie. Would recommend her to anyone and everyone. ”

Garcitas Creek

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Stephanie Nelson is the best realtor we have ever worked with.”

Mulholland Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Stephanie exceeded my expectations in every way. If I would have used another Realtor who was recommended to me I would have made approximately $40,000 less on the sale of my house. Stephanie Nelson advised me on how to get the most out of my home.”

Stephanie Nelson
John and Patricia were great to work for on the sale of their home. Thanks for taking my advice and doing a great job preparing the house. Doing work on the front end always helps your profit on the back end. I’m here for all your real estate needs.

Mettler Lane

Surveyed 2 years ago
Represented the Buyer
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

“Stephanie work tirelessly for us. Even when we were losing hope about finding a house, she kept working. We could not have made this move to Texas without her help!”

Stephanie Nelson
I know how hard & stressful cross country moves are and this one was not easy for my wonderful clients. The market was crazy. Inventory was at historic lows. Every home had multiple offers. In order to get a home buyers had to offer over list price and make their offer stand out above the rest by offering things that are not typical. So, I know they were exhausted and giving up hope of finding a home in time. I'm so glad it worked out. You've got a beautiful home & I'm so happy for your family.

Hillside Forest Drive

Surveyed 2 years ago
Represented the Seller
2.80/5
Start FullStart FullStar Half-QuarterStar EmptyStar Empty
Competency
4/5
Knowledge
4/5
Communication
2/5
Experience
1/5

“Got a nice price for our home, but very disappointing experience with Stephanie. She went AWOL as soon as deal was inked. Didn’t show up for pictures, staging, closing. Felt very under appreciated as a client. Have now closed 4 transactions with her repping us and she has really seemed to change during that time. Earlier this year we referred someone to her who sold a $600+ thousand home with her. Then, we soon afterward sold our own home for close to the same amount. Neither on our referred friend’s closing or our own did we get a thank you. And no congratulations. Just felt taken for granted, like she was doing us a huge favor for us giving her our business. ”

Stephanie Nelson
I’m disappointed they weren’t satisfied. It was not communicated to me, so I’m surprised by the rating. I’ve always been extremely grateful. I acknowledge I was overwhelmed by the many transactions during the pandemic home surge. I put in effort for them and got them a significant sum over asking price with incredible contract terms. I did have someone in my place for photos and I did walk Allison through the house for staging suggestions. They knew my phone was on me during their closing.
Overall Rating
4.98/5
Rate based on 161 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience