FacebookInstagramLinkedIntwitter Share

Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
79 Surveys

26th ST

Surveyed on Feb 28, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steven makes a first time home buyer feel comfortable throughout the entire process. He is always available for calls, texts, emails and for any and all questions you should have. He takes a personal interest in his clients and gives them the advice they need to hear.”

Westleigh Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Wetherby Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steven provides exceptional service. I highly recommend him and Substantia Realty. Thank you all! ”

Huntwood Hills Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steven had a near impossible task of meeting our wants for a new home while also staying zoned to the same elementary school. He exceeded our expectations and was quick to respond to all questions we had and was extremely supportive throughout the entire process. ”

Greenwood Trace Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steven was very knowledgeable and helped guide us through the entire process of selling our home. He was always available for questions and quick to respond. He is an excellent resource. ”

Patterson Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Not only is Steven extremely knowledgeable about the Houston housing market and home buying process, he organizes everything from start to finish so the process up to close is very smooth. I highly recommend Steven. ”

Old Spanish Trail

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steven was kind, helpful, friendly and reliable, and kept me up to date throughout the process. I would definitely turn to him next time I needed to rent an apartment.”

Brimberry Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steven was excellent. He was knowledgeable, responsive, and proactive—which (in my opinion) are key traits for a great realtor. The seller had an open house on New Year’s eve, and made a decision (over competing offers) on January first. Thus, Steven’s availability and responsiveness during a holiday were critical to our success. ”

Gable Meadows Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I don't know where to begin with Steven. As a first time home buyer, the experience is nerve-wracking to say the least. After my first conversation with Steven, I immediately felt at-ease. He walked me through the process, step by step, and clearly explained what needs to be done in a simple manner. Once under contract, Steven was available seemingly 24/7. I've heard horror stories from other buyers about their agent not being responsive, so I was a little concerned. I had absolutely no issue getting in touch with Steven and getting the advice I desperately needed. For any and all home buyers (especially first timers), you CANNOT go wrong with Steven. I'll be referring any and all friends, family, colleagues and acquaintances to Steven so they are able to enjoy the same experience I had. Thanks, Steven!!”

Aliaga Glen Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Stephen is very knowledgeable and was extremely informative. I am new to Texas and I’m so glad he was there to help me throughout the buying process. I highly recommend you give Steven a call!! ”

Newcastle Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steven was incredible from start to finish. As a first time home buyer, he made the process extremely comfortable and made sure we were informed every step of the way. He also has great connections with contractors and lenders that made the inspection and option period run smoothly. He also knew the area very well. Would recommend to anybody, especially first time home buyers.”

Maxroy Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steven is an absolute professional. Thankfully this isn’t my first sale but regardless he made the process easy and went above and beyond quite a few times. I ended up un-listing and re-listing which I thought would be a pain but was effortless with his help and guidance. I 150% believe it wouldn’t have been so smooth without him by my side.”

Joedell Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steven is a fantastic Realtor; 10/10 would work with again!”

Valley Forge Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steven was very communicative and took us to see a variety of properties. He understood what we wanted and helped us find a house we love!”

Martin Street

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
5/5
Rate based on 79 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience