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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
66 Surveys

Annice LN

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Poco Road

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shawn provided excellent service and timely communications! He is very professional and provided suggestions to help improve and rent the property. He is very detailed oriented and worked to make the rental process a success!”

Bell Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shawn is an excellent Realtor. Extremely professional always and responsive. ”

Mandell Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shawn was very patient and helped calm me when various things came up ”

Westheimer Road

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Eli Way

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shawn Russell is by far the best realtor that I have ever worked with! I’m a repeat customer with Shawn because he is the best...can’t recommend him highly enough! If you want a “hands on” 100% engaged real estate agent...Shawn is your guy!”

Detering Street

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shawn is absolutely the best agent anyone can ask for. He stays on top of us and we never had to follow up with him about anything. He’s honest, his integrity is unmatchable and his preferred vendors from inspectors to title agents, etc are all top notch. Everyone I’ve referred him to feels no different. ”

Culverdale Place

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shawn was amazing to work with. He had our best interests in mind and led us through the process with ease. His friendly approach and depth of knowledge were great attributes that we appreciated. We'll definitely recommend Shawn!”

Cedar Sage Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great agent to work with! Very knowledgeable, reliable and fun. Love Shawn!”

Woodvine Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Couldn't have had a better experience. Shawn was experienced, detailed, involved from the start, and always accessible. He is in your corner and will make sure you are taken well care of. Thanks, Shawn!!”

Birdwood Road

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shawn always answered my questions quickly and when I was feeling anxious, he had a way of discussing with me the issues and was able to calm my nerves. I never felt pressured with him and he was polite and easy to talk to.”

Milwee Street

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have used once before. Both times we had ample interest and sold quickly and closed quickly. He is the best!!!! ”

14th Street

Surveyed 5 years ago
Represented the Seller
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

Sevenhampton Lane

Surveyed 6 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“EVERYTHING WORKED OUT PERFECT!!!”

Poco

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Shawn was very professional, knowledgeable, and kept me informed and updated on the process. All of the paperwork was perfect. I had additional questions about a prospective tenant and he promptly obtained the information and got back with me the same day. He was great!”

Overall Rating
4.89/5
Rate based on 66 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.86 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.85 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience