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Client Experience Ratings

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173 Surveys

Augusta DR

Surveyed on Mar 19, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Lamonte LN

Surveyed on Mar 19, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Michael is so incredible at what he does He is so patient and strives to understand exactly what is important to his clients. He helped us through the whole process and made it enjoyable. We have already recommended Michael to several people and can t wait to work with him again ”

Horseshoe BND

Surveyed on Mar 18, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This buy was more stressful than normal due to seller, Micheal was there every step of the way to smooth things over and ensure constant communication. ”

Birdsall ST

Surveyed on Feb 26, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Casey RD

Surveyed on Feb 24, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Anything and everything that came up was quickly resolved. Michael is on top of his game. You never need to worry ”

New Pines DR

Surveyed on Feb 21, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Bass is a true honest professional Realtor Actually communicate effectively and consistently keeps us In the loop with all decisions that affects us. So appreciative of him Go Team Bass Thanks a Million ”

Bering DR

Surveyed on Feb 07, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Michael was great and very helpful He made the whole process run very smoothly.”

Springhill ST

Surveyed on Feb 05, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Micheal was very professional and listened to all our request We were able to complete the paperwork and deal within a couple weeks ”

Winter Park Ct

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Michael Is the only realtor I will work with in Houston. He s personable, knowledgeable, and communicates wonderfully ”

Basalt Lane

Surveyed 3 months ago
Represented the Seller
1.25/5
Start FullStar QuarterStar EmptyStar EmptyStar Empty
Competency
1/5
Knowledge
1/5
Communication
2/5
Experience
1/5

“The slick rep sells the contract, then the newbies show up on the open house. Unacceptable. I knew more about selling my house than they did. No continuity between reps. Tried 3 different realtors who had no idea of the value at that time after Harvey and we had to take 70k less than the orginal suggested price. Professionals? - i think not. Worst experience ever and took a year.”

Michael Bass
This went through 2 agents and 338 days on market before I listed it. According to feedback from our 18 showings and numerous open houses we held, the issue with the property was the yard size, living room - and kitchen layout that people found to be small. Average days on market in the neighborhood was 277 days. We were able to secure an offer, negotiate/execute an offer that was acceptable to the owner in 76 days. It sold for $41,500 less than what they originally listed for 414 days before.

Doliver Drive

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I had the pleasure of working with Michael Bass when I was looking to buy my first home in the Houston area. From our very first conversation, I could tell that Michael truly cares about his clients and wants to help them find the perfect home. Michael was incredibly patient with me as I viewed numerous properties trying to determine what I was looking for. He never rushed me or pushed me to make a quick decision. Instead, he asked thoughtful questions about my lifestyle, budget, and wishlist to steer me towards homes he thought I would like. Ultimately, I made an offer on a fantastic home that fit my needs perfectly. Michael handled all negotiations with the sellers masterfully. He kept me constantly updated on all details and terms until we closed on the property - all within my ideal timeline. I could not have asked for a better real estate agent to help me become a first-time homeowner. I m so thankful for his help and will certainly turn to him first for any future real estate needs - He helped me with renting the house out as well when I had to move for job relocation. Highly recommended ”

Diamond Park Cir

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Petty Street

Surveyed 3 months ago
Represented the Buyer
4.50/5
Start FullStart FullStart FullStart FullStar Half
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
4/5

Hurst Green Lane

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I had a great experience with Michael. He was very professional, patient and knowledgeable from the very beginning, to closing. I was able to save my home from going to foreclosure and sell it in a matter of weeks. I would definitely recommend his services and will definitely use him again if needed.”

Cairnwell Bend Drive

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I had to travel to South America for work in the lead up to closing for my new build home. While I was not readily available, Michael kept things moving with the builder and the finance company, representing my interests as per our discussions before I left. I would definitely recommend him based on his professionalism, strong communication and follow up skills.”

Overall Rating
4.94/5
Rate based on 173 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience