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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
34 Surveys

Leblanc Landing DR

Surveyed on Apr 23, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lily is a pleasure to work with. She is a great help when things get stressful and we feel so fortunate to have had the chance to work with her. Her natural calm demeanor and sense of humor make all the difference.”

Red Fox CIR

Surveyed on Apr 22, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We were very fortunate to have been put into contact with Lilly as she really made the home buying experience pleasurable and stress-free. Lilly was knowledgeable and thorough in her explanations when we had questions. Additionally, she was extremely responsive to all of the emails, texts and phone calls that are part of a home-buying experience. I will absolutely reach out to her for any future realtor needs and can t recommend her highly enough. ”

Fern Lacy DR

Surveyed on Mar 15, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Lillian Hermes was fantastic. Their expertise and dedication made finding our dream home a breeze. Always available for questions and guidance, they made us feel supported throughout the entire process. Their knowledge of the market and attention to our needs were outstanding. We highly recommend Lillian Hermes for a hassle-free and positive real estate experience.”

Countesswells DR

Surveyed on Mar 11, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Countesswells DR

Surveyed on Mar 08, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Kingscrest LN

Surveyed on Mar 01, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is the 2nd time Lily has been our agent and, again, she did not disappoint. Even in this tough market, she was able generate abundant interest, resulting in some healthy competition and a quick sale at our list price. Thank you Lily ”

Water Willow Trace Drive

Surveyed 7 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lily was so attentive and hard working on our property. She was prompt on giving us direction on each stage of the leasing process.”

Ash Valley Drive

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I had the pleasure of working with Lillian as my real estate agent, and I couldn t be more satisfied with the experience. Lillian is not only highly intelligent about the market but also incredibly kind and attentive. Throughout the process, Lillian set realistic expectations and provided invaluable insight into the design of our new home and potential renovations that would not only enhance our living experience but also maximize our future profits when we decide to sell. This forward-thinking approach was truly remarkable and sets Lillian apart from the rest. Lillian s professionalism and dedication made the entire home-buying journey smooth and enjoyable. I felt like I had a trusted partner every step of the way. If you re looking for a realtor who combines market intelligence, kindness, and a keen eye for property potential, Lillian is the one you want by your side. I highly recommend Lillian Hermes for anyone looking to buy or sell their home. Thank you, Lillian for your outstanding service and expertise ”

Natural Bridge DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lily was an amazing real estate agent. She goes above and beyond her duties, responsive and genuinely cares about her clients and their needs wants. Lily listened to me and what I was looking for in a home. She viewed homes alone for me I was out of state . I went under contract and was approved for closing before ever seeing my home because of the trust I had in Lily. When I did get to view my home, I LOVED it more than I imagined. I just cannot say how impressed I was with Lily. She is fair, honest, caring and even had the best recommendations for what you need to own a home. Lily just made a hectic situation of buying home such a fun, positive and great experience. ”

Kellwood DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Baker Lake Drive

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Choosing Lily as our realtor was the best decision we made when selling our home. Her deep understanding of the market and sharp sales strategy resulted in a sale that exceeded our expectations. Lily was consistently professional, efficient, and approachable, making what could have been a stressful process feel seamless. Her exceptional communication skills kept us informed and reassured every step of the way. If you re looking to sell, look no further than Lily. She s simply the best in the business.”

Newcomb Hollow Drive

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Awesome, amazing, just astounding. This isn t our first home, and we ve worked with several realtors in the past and were using a different one on the sell side different state . Truly the best realtor we ve used and met, we ve interviewed several different ones prior to sell and buy before selecting the ones we did . Coming out of state, my time was limited, and only vaguely familiar with the area. LIly quickly brought me up to date, took my family, my goals, timelines and what we were looking for to narrow down choices. She discussed factors, details, put forth new considerations that coming from a different state and climate didn t occur. Lily set proper expectations, and when the first house we wanted fell through had back up houses, she had preemptively blocked out an additional day to give us the time and attention we needed. Very respectful of our time and took charge a few times talking to sales agents on new builds, to ensure they answered my questions, stopped giving us the run around, and gave her experienced and honest opinion of when it was time to move on to another house vs continue to try to make something work just bc it was nice, but didn t fit our plans and what we were looking for. Thank you LIly You re the best ”

Wonder Lake Lane

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lily was so great and helpful through every step of the process Selling our first home couldn t have been easier ”

Lillian Hermes
Thank you so much, Mikayla! It was a blessing to serve your family. Thank you again for the opportunity to get your home sold!

Gunters Ridge Drive

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is Polite and down to earth and a true joy to work with you wouldn t even know she has other clients that s how much she focuses on you We would highly recommend her to everyone ”

Lake Line Drive

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Lillian was on top of everything throughout the whole process Made sure every step was completed ”

Overall Rating
5/5
Rate based on 34 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience