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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
69 Surveys

Surveyed on Apr 13, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kara is the upmost professional and attentive realestate agent. Her knowledge of the market and understanding of the buying/selling trends are critical. The home preparation details she provided to us was crucial towards the successful selling of our home. We absolutely recommend Kara and will highly endorse her to all our family & friends!”

Surveyed on Mar 14, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kara is a knowledgeable, friendly, and articulate expert in the real estate field. She towers head and shoulders above others we've used previously. I would strongly recommend Kara to anyone who has real estate questions and needs.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kara Puente made the purchase of a new home in a very tough market an absolute dream. We will recommend her to our family and friends. She knows the area well. She is knowledgeable of the market and the best approaches to securing a contract. She was easy to reach and always answered our questions. She works hard for her clients. We cannot say enough good things about Kara.”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was an absolute pleasure to work with Kara again. After she sold us our first house nearly seven years ago, we knew we wouldn't have used anyone else. We appreciate her so much! I wouldn't give a perfect score if it wasn't deserved. Just very grateful and appreciative of our entire experience. Now looking forward to closing on the new house!”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kara was absolutely exceptional. She anticipated our every need. Truly the best real estate agent I have ever dealt with. ”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have worked with Kara as the buyer and seller of my home. Her knowledge and attention to details are so valuable. She is a true professional and works hard to make the process seamless for the client. I would highly recommend Kara Puente should you be interested in buying or selling a home. ”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I’ve dealt with a lot of realtors in the past and I have to say Kara was top notch. I was buying remotely from Arizona which meant I really needed someone who understands the market, isn’t afraid to make recommendations and help with everything along the way. I found Kara to be a strong advocate for my interest, was there when I needed someone to act quickly on my behalf and just be a great partner in buying a house. I’m so glad she was my realtor. ”

Surveyed 2 years ago
Represented the Buyer
3.34/5
Start FullStart FullStart FullStar QuarterStar Empty
Competency
2.70/5
Knowledge
2.50/5
Communication
3.75/5
Experience
4.40/5

Surveyed 3 years ago
Represented the Seller
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 3 years ago
Represented the Seller
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.55/5
Knowledge
5/5
Communication
5/5
Experience
4.65/5

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kara was the best. I appreciated all of her help and kind consideration of my needs. She sold my old home and helped me buy a new one. I can't say enough nice things about my experience with her. Even when the rude first buyers came in and made so much trouble, she handled it in a most professional way, and kept me informed. The best part was she assured me not to worry, and I had enough things to worry about. I would never use anyone else, and will pass the message on to anyone else I know selling or buying. ”

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kara was excellent. She was there to answer any question on the spot. She helped me make the best choices for me. When the first buyers were rude and making unreasonable demands, Kara was there to smooth over the process, and helped me to let them go. She was very professional. Kara was kind and considerate through the entire process. She helped me buyer and sell. I can't say enough nice things about her. I will never use anyone else and will pass that message onto anyone else I come across that is either buying or selling.”

Overall Rating
4.88/5
Rate based on 69 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.79 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.87 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.92 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience