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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
46 Surveys

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joann Garza behaves in her work as a friend more than a contractor.”

Surveyed 6 months ago
Represented the Seller
4.93/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.70/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 6 months ago
Represented the Buyer
4.91/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.65/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joann was very helpful and knowledgeable. She made our home buying process very smooth.”

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joann was very helpful in every step of the process. She went above and beyond to help us and kept us informed. She communicate with the seller and lender to keep us informed. Joann went out of her way to help us. I could not thank Joann enough. A++ service.”

Surveyed 10 months ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“A professional realtor with good understanding of current market moves as well as top considerations regarding properties location. JoAnn was very helpful through every phase of the process.”

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We voiced to JoAnn that we needed to sell quick. JoAnn and her team did their job in a speedy manner , from the photographer to Rachel , they worked fast and efficiently in getting our home ready for sale. So Kudos to JoAnn and her awesome team.”

Surveyed 1 year ago
Represented the Seller
4.83/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4.40/5
Experience
4.90/5

“Joann knew exactly how to stage the house and had items to help make the house look more neutral. We were able to get it listed even faster than we thought possible and had an offer a week later. I was extremely nervous and impatient, but Joann helped keep me calm and made the process easy.”

Surveyed 1 year ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joann Garza strives on communication and understands her customers needs.”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“JoAnn is a true professional, and a perfect example of why you need an experienced realtor to guide you through the maze that is the current real estate market. She walked us through the entire selling process and explained everything. She helped us with great advice about prepping our home before selling, she made thoughtful suggestions...which we followed. Our home was under contract in three days! We feel the most important value working with JoAnn is that this is a tricky market right now. While technically a "sellers market" there are a lot of people making less than honest offers, or using bait-and-switch scams to bring down the selling price. JoAnn deftly navigated the multiple offers on our house and helped us select the right one. She stayed in communication with us all the time until closing and even after. We think JoAnn is a very talented, experienced and professional realtor and someone who represents her clients faithfully and with commitment.”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I had not bought a house in a very long time. But Joann Garza was very helpful. Joann Garza found the house in the area I wanted and the price range I was looking for. I have already recommended Joann Garza to a friend.”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joann Garza was very attentive and understanding of our needs/wants. I highly recommend her services. She was very friendly and even followed up after the close of sell. I can't thank her enough of all she did!”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Joann did a fantastic job and made this easy for us. ”

Overall Rating
4.90/5
Rate based on 46 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.86 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.89 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience