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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
17 Surveys

Ravensway Center Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jannetta was awesome from the start! She communicated frequently and was attentive to my housing needs. ”

Cannondale Loop

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ms. Key was extremely thorough in her market analysis before listing the house and was active the entire time the house was being prepared for sale. She offered valuable staging ideas, provided beautiful pictures of the home and hosted a few open houses to showcase the home. She negotiated on our behalf as we requested, provided open and clear communication the entire sales process. She was even with us at the closing of the property. We most certainly will use Ms. Key in the future should we have any real estate needs.”

Caney Springs Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Miss Jeanette what the utmost professionalism in handling my transaction. I feel very comfortable what are handling my case.”

Windcroft Hollow Lane

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jannetta Key's is very professional. She has a great personality and she went above and be young in helping me get what I Wanted. ”

Greenridge Manor Lane

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jannetta is the best. I got the house I wanted and she negotiated getting the sellers to pay off half of the newly installed solar panels on the house. I know this was not the easiest purchase, but I definitely was taken care of above expectations by my realtor. I will work with Jannetta again if I have a real estate need again. ”

Jannetta Key
Jeramie, thank you for the kind words.. I truly appreciate you taking the time to share your home buying experience and grateful to have been of service. You were a joy to work with. I look forward to working with you again soon :)

Fernhollow Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was a pleasure working with Jannetta on both the selling and the purchase of my new home. She always went the extra mile for me and although I was not her only client, she made me feel like I was. I would not hesitate to have Jannetta represent me in the future for either buying or selling a house.”

Jannetta Key
Thank you, Jeramie! It was my pleasure.. Thank you for trusting me through the process of selling your home and the purchase of your new home. I am truly grateful.

Blue Hazel Court

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jannetta was excellent. She went above and beyond to be constantly in communication with the builder of the new construction I was purchasing to make sure things were on track, visited the site on several occasions to send photos and such, get ahead on inquiring about the process, and was likely the reason I was even able to get a home purchased in this new neighborhood that already had a waiting list. She was very kind and professional. As I said to her, I wish there was a 6th star I could award! I would highly recommend her to others. ”

Jannetta Key
Thank you for the kind words, Nicholas! It was such a joy and honor working with you. I am so grateful that you were happy with the work and attention that I provided. Thank you for trusting me with the process of purchasing your new home. Wishing you all the best!

Rustling Trees Way

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jannetta was thorough, quick with responses and there for all our questions and needs. We will partner with her again in the future for more transactions.”

Jannetta Key
Thank you Kevin & Rebecca! I appreciate you taking the time to share your experience; I've enjoyed working with you both on the purchase of your investment property. It has truly been an honor to serve as your Realtor® and I look forward to serving you again in the future.

Medway Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Medway Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This has been the best experience I’ve had with a realtor. Jannetta pays super close attention to detail and never failed to keep us up to date with all things concerning the property. It is lovely working with her. ”

Jannetta Key
Welcome to Houston! It was my pleasure and honor working with you and your daughter. Thank you for being such wonderful clients. I look forward to the chance of working with you again soon.

Stone Hill Road

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jannetta Key made finding a home to lease a breeze! She was very responsive in emails and text and was able to help us find the perfect home that met our needs. She is very personable and truly cares about her clients! She always made us feel like a priority and was very organized which is helpful during a process like this. We can’t wait to work with her in the future when we purchase our first home! ”

Jannetta Key
Thank you so much Alyssa and Armando for being such amazing clients!! It is such an honor to serve as your Realtor® and I look forward to continuing to serve you in the future.

Heronwood Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I was actually looking forward to this rating since I did not have any success in attempting to write an awesome review on Yelp/Google. I can't say enough about Jannetta Key. Her professionalism, knowledge, availability, and patience goes above and beyond.”

Jannetta Key
Thank you, Marilyn! Thank you for trusting me as your Realtor®. It has truly been a pleasure working with you and I wish you many joyful memories in your new home. Please feel free to reach out anytime if you have any questions or concerns, and know that I am happy to help should you, your family, or friends have any real estate needs in the future. Looking forward to keeping in touch - Congratulations!

Summer Trace Lane

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As a first time homebuyer the experience with lender was not so good. Jannetta was always calling them to make the process faster. She was helpful on the whole process and when I felt like giving up she was there to assure me that things were going to work out. I could not have had a better Realtor. ”

Jannetta Key
Thank you Maria, for trusting me as your Realtor. It was truly my pleasure assisting you and your family find your new home. I know you will enjoy many happy years in your home, and hope you will call me if I can be of service to you or your friends and family in the future.

Wunderlich Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Janetta was wonderful. Great communication and she was always on top of everything. Loved working with her!!!”

Jannetta Key
Thank you Brian! It was my pleasure.

Dragonfly Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
5/5
Rate based on 17 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience