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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
60 Surveys

Leedscastle Manor CT

Surveyed on Apr 12, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jake Johnston is an outstanding realtor whose expertise and dedication shine in every aspect of his work. His communication skills are exceptional, ensuring we were well-informed and comfortable throughout the process of finding our family home in Spring, Texas. Jake s deep knowledge of the market and his research prowess were invaluable in guiding us to make the best choice. Additionally, his YouTube channel is a treasure trove of information that greatly enriched our understanding of the real estate landscape. We highly recommend Jake to anyone looking for a competent and caring real estate professional.”

County Road 3542

Surveyed on Feb 23, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Outstanding realtor experience. Has local knowledge, visited the property for ground-level review, and quickly fielded offers for us, successful quick sale ”

Westbrook Oaks WAY

Surveyed on Jan 30, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We chose Jake because he was a neighbor, and believed that he would be the best agent to communicate the value of the neighborhood as well as the home itself Jake far exceeded that initial expectation His experience and skills helped get us the best deal and hedge our bets in negotiations leading up to our sale. His assistance was key to making this process painless with us being 1,000 miles away through the whole process. Jake is truly the gold standard of what a professional real estate agent is and should be.”

Linden CT

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jake was a complete pleasure to deal with. At our first meeting he explained to us what his process was going to be and he followed it precisely. The one thing that he stressed that was most useful was his communication plan. On the same day each week he provided us with a Marketing update where he detailed the showings we had, views, saves, etc on the different real estate websites. After showings he would contact the buyer agents for their input on how their clients felt about our property. Overall an outstanding experience.”

Aveleigh LN

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Thorton Knolls DR

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jake was extremely responsive and quick to provide all necessary communication. The stager that he uses is also excellent. The whole process was extremely smooth and exceeded our expectations. We would highly recommend him. ”

Prose Court

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jake and Lisa made the first-time home buying process seamless. They were always very responsive to questions and provided reassuring clarifications and even provided good negotiation strategy in a tough market. They were always in close coordination with the Lender, Title Company and Sellers Agent. I highly recommend them to all.”

Skylight Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“There is never a disappointing moment while working with Jake. His ability to navigate through the chaotic and rapidly changing real estate market is vital to landlords like myself. Finding good and also qualified tenants has become increasingly difficult, but Jake always delivers! We are extremely appreciative of him and all his efforts. ”

Patina Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Creek Wood Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We just love Jake. He was always very helpful and knowledgeable about the houses we were looking at. He was great a steering us in the direction we wanted or needed to go. Thanks Tammy Beaver ”

Mesa Wells Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We love Jake! Anyone who uses Jake would benefit greatly.”

Butteroak Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great to work with Jake. As I am new to the area, I needed to know neighborhood reputation and feel. Also Jake had a network of service recommendations—even though I got second opinions his recommendations were good. ”

Singing Creek Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had a wonderful experience with Jake Johnston. Jake guided us through preparing our house before the sale, he also provided us with a professional stager so that it would look its best for pictures and potential buyers. The photographer did a wonderful job with the pictures too. We sold our house in three days well above the asking price! Jake counselled us through the process from start to finish.”

Canterbury Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jake is super responsive, knows the market, and works hard for his clients.”

Pagewood Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.99/5
Rate based on 60 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience