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Client Experience Ratings

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24 Surveys

Kiam ST

Surveyed on Mar 31, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Fantastic experience with Esra from start to finish. Exceptional local knowledge and always on hand to answer any questions. We attained the maximum value for our house sale due to her advice. We also bought a house through Esra and once again the experience was more than positive. Trustworthy reliable and professional. ”

Sunrise Forest

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Esra was absolutely fantastic to work with. She made a plan to market and get our home sold and worked so hard to execute that plan. With our previous realtor, our home was on the market for 45 days. After Esra stepped in, our home was under contract in less than a week Her knowledge, attention to detail, honesty, and positivity was truly incredible and we will definitely be using Esra for future homes ”

Sailboat Dr

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ezra provided outstanding service and attention to detail. She is amazing. Thank you ”

Primula Court

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is great, it was a pleasure to work with her, so professional and helpful on entire process. ”

Petherton Drive

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Esra is very knowledgeable and very kind She provides excellent service ”

Hammerwood Court

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We are so grateful for Esra Her knowledge of the market and the area gave us a good idea of what we could expect to see in terms of prices for what we were looking for She had been monitoring the area for us and on the day our new house was listed she had us in there a few hours later As first time home buyers we didn t know what we were doing or how the process worked She explained everything so well and took the time to answer all of our questions and made sure we felt confident with the process Her negotiating skills helped us land our dream home Even throughout the process of inspection and every thing she always kept an open line of communication keeping us up to date on each step and how everything was coming along Not only did she help us with that but she gave us recommendations for lenders inspection companies etc and we were happy with each company that we selected We strongly recommend Esra as a realtor to anyone looking to buy a home ”

Vinland Shores Court

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Esra Thornbrugh has been an amazing experience She exceeded all of our expectations and went above and beyond to make sure we were happy with our purchase Esra is incredibly knowledgeable and provided us with the guidance and advice we needed to make the best decision for our family Esra was always available to answer our questions and provided valuable insight without ever making us feel pressured She listened carefully to what we wanted and offered us many options until we found our dream home Esra was not just a realtor but a trusted advisor and advocate ensuring that our interests were protected every step of the way Her level of professionalism and dedication made the entire process a breeze We cannot recommend Esra Thornbrugh enough If you re looking for an expert dependable and personable realtor look no further Esra will work tirelessly to make your dreams a reality ”

Marlebone Court

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I m happy to write a review for Esra Thornbrugh a real estate agent who provided exceptional service during my recent home search and purchase Esra consistently put my needs and preferences first throughout the entire process which I appreciated very much One of the things that impressed me most about Esra was her willingness to go above and beyond to help me find the perfect home Even during the busy holiday season the day after Christmas she took the time to show me properties that matched my criteria which was truly amazing Esra was always available and responsive no matter what time of day it was I felt like I could always reach out to her with any questions or concerns and she was quick to respond to my texts and emails Her dedication and commitment to her customers was truly remarkable But what really stood out to me was Esra s ability to work efficiently and effectively even when faced with unexpected challenges I switched lenders at the last minute which could have easily unrooted the deal but Esra went the extra mile to ensure that we closed in a remarkably short period of just eight days with the new lender This level of dedication and professionalism was truly impressive and I was grateful for her support every step of the way Overall I would highly recommend Esra Thornbrugh to anyone looking for a skilled and knowledgeable real estate agent She truly cares about her customers and will do everything in her power to ensure their satisfaction ”

Ringbill Way

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We had an incredible experience working with Esra Thornbrugh during the process of purchasing our forever home She was attentive knowledgeable and incredibly supportive from the very beginning Esra went above and beyond to make sure that we felt supported and informed throughout the entire process She was always available to answer any questions I had and consistently provided expert advice that helped guide my decisions One area in which Esra particularly excelled was her knowledge of the local market She was able to provide invaluable insights into each of the neighborhoods we were considering which ultimately helped us find the perfect home that checked all of our boxes She was always responsive to our needs and made sure that every single detail of the transaction was taken care of which helped to alleviate a lot of the stress that typically comes with purchasing a home Overall we couldn t be more grateful for the incredible job Esra did She was truly committed to ensuring that we found the home of our dreams and her dedication attention to detail and supportive approach made the entire process a positive and enjoyable experience I would recommend Esra to anyone looking to buy or sell a home ”

Champions Centre Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Esra was truly an exceptional Realtor. From selling our home to buying a new one, she was with us the entire way advising us, listening, going above and beyond several times, highly communicative, and available. We will work with friendly, professional, dedicated Esra for every transaction in the future. ”

Lajuana Lane

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Esra on the purchase of our home was one of the best decisions I made in 2022! I was continuously blown away by her attention to detail, organization skills, thoughtfulness, and sincere communication. She helped my family and I feel at ease and made a typically stressful process very streamlined and hassle-free. From the first day I reached out to Esra, she was on top of it! She took time to understand our wants and needs so she was best able to recommend properties tailored to what we were looking for. I will definitely recommend Esra and am happy to now consider her a friend as well as a trusted advisor.”

Sliding Rock

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Esra has helped us with purchases and rentals many times. I can rely on her market knowledge to make sure our investments are profitable.”

Pinewood Grove Trail

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Esra was a great Realtor. She definitely made the buying process easier. She put my wife and I worries at ease. Esra felt like family and I would definitely recommend her to everyone I know. ”

Aquamarine Place

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Mrs Thornbrugh was an excellent guide by means of understanding our needs and sources. She perfectly selected available options and matched with us. She was patient on our will to inquire a significant number of options. She explained all pros and cons for every real estate we visited. We felt deliberately safe with her in all aspects of the process. She was throughly honest and open to any kind of questions. She helped a lot even after we moved in the house which would not be considered as her responsibility. We are totally delighted to work with this level of proficiency. ”

Spanish Oak Way

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We couldn’t have anything but amazing things to say about Esra Thornbrugh! Being out of state buyers, we were concerned the process couldn’t be done without a trip over to look in person. However, Esra’s attention to detail, her prompt communication with us, and her thorough understanding of our wants and the market, eased our minds. We were able to complete the entire process of house hunting and buying without a single trip. We felt confident in her and our decision and when we walked through the home on our closing date we were so pleased. Several months later and we couldn’t be happier with our choice of home and our choice of our realtor. We will always recommend her!”

Overall Rating
5/5
Rate based on 24 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience