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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
13 Surveys

Meadowglen DR

Surveyed on Mar 18, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Exceptional service from start to finish Our experience with Clayton was nothing short of outstanding. He demonstrated unmatched professionalism, attention to detail, and a deep understanding of the market. From the initial consultation to closing the deal, Clayton guided us with expertise and ensured every aspect of our listing was optimized. Communication was seamless, and he was always available to address any questions or concerns we had. We are beyond grateful for his professionalism and support throughout this journey and look forward to working with him again for any of our real estate needs ”

Erin Glen Court

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I had the pleasure of working with Clayton Simms during the challenging and competitive housing market of 2022, and I cannot express enough gratitude for his unwavering dedication and expertise. Clayton s commitment to helping us find the perfect home was nothing short of exceptional. In the midst of the housing boom, where demand was high and inventory was low, Clayton stood out as a true professional. From the outset, he took the time to understand our needs, preferences, and budget constraints. His in-depth knowledge of the local market, combined with his keen understanding of the current real estate trends, proved invaluable in guiding us through the process. What truly set Clayton apart was his tireless efforts to ensure we found the right house. Despite the challenges posed by the competitive market, Clayton patiently showed us nearly 50 homes, always offering insightful perspectives and providing honest feedback. His attention to detail and keen eye for potential issues were instrumental in helping us make informed decisions. Clayton s communication skills were exemplary. He kept us informed at every stage of the process, promptly responding to our queries and offering guidance when needed. His professionalism and commitment to our satisfaction were evident in every interaction, creating a sense of trust and reliability that made the home-buying journey smoother and less stressful. In a market where time was of the essence, Clayton demonstrated remarkable efficiency. His negotiation skills were top-notch, securing a deal that not only met our expectations but also aligned perfectly with the prevailing market conditions. We felt confident throughout the entire process, thanks to Clayton s strategic approach and ability to navigate the complexities of the housing boom. I wholeheartedly recommend Clayton Simms to anyone seeking a dedicated and knowledgeable realtor. ”

Lichen LN

Surveyed 3 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Clayton is the realtor you want to have. He helped my wife and I purchase a home with a mortgage assumption at a rate of just 2.66 at a time rates were 7.5 He was exceptional at keeping us in the loop of everything going on and telling us what we needed to do and when. Even when things became bogged down in the process or things became prickly complex dealing with the bank mostly , Clayton was always professional. The times he couldn t pick up his phone, he would text or call back usually within a few minutes and always within a few hours. Another exceptional thing Clayton did was put together a list of repairs and improvements including local ballpark prices to better understand how to smartly approach repairs. I don t think this purchase would have happened had he not been part of it. ”

Westella DR

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Polite, efficient, knowledgeable, always available to help. Clayton was AWSOME ”

Lakeview LOOP

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I cannot begin to express how happy I have been with Clayton s help during this entire process I could not have done it without him Highly recommend ”

Grassy Pointe Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Shady Villa Haven

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Clayton was wonderful. He was extremely knowledgeable, not only about the housing market but also about the areas we were looking in and the condition of the houses we went to see. He was also very understanding and patient with our occasional shifting priorities. And he has continued to send us helpful info even after closing. It was a real pleasure working with him. ”

Moorberry Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was a wonderful experience. Clayton was professional, very informative and made the entire process seamless. If you’re looking for a realtor that knows his way around the business he’s your guy. Thank you to the Sara Black Team for making my dream house become a reality. ”

Clayton Simms
Thank you! It was such a pleasure working with you! - Clayton

Westcott Street

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Metronome Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“If you want quality, catered service when buying or selling a home you need to work with Clayton Simms. ”

Clayton Simms
It was such a pleasure helping you find your first home!

Viking Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Clayton will be my realtor when my husband and I decided to buy property. His efficiency and dedication to help us find a house in less than a week when unexpectedly has to move was amazing. We never felt stressed out thanks to him. He’s a very patient man and explained things to ya so we knew exactly what we were signing for. I appreciate Clayton for that. He will be my realtor from now on. ”

Clayton Simms
Thank you so much! It was such a pleasure helping you and look forward to it again in the future!

Cornish Street

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As an unmarried 20-something, first-time buyer, I had my doubts about finding a place I could afford in the Heights/Rice Military area. I also had extremely specific criteria for what I was looking for in a home. Clayton went above and beyond to find homes within my limited price range, that still somehow met all of my requirements! He never made me feel silly for my countless questions or worries and was a fantastic mediator with the other party's realtor. I honestly cannot believe how smoothly this process went, especially considering I was searching for, closing on, and moving into my home right as the worst surge of COVID hit Houston. I have already recommended Clayton to 3 separate friends of mine, and will continue to do so! ”

Clayton Simms
Thank you so much for your kind words Anna! It was such a pleasure assisting you during your home search!

Darling Street

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
5/5
Rate based on 13 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience