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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
31 Surveys

Shiny Pebble PL

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brianna is exceptionally patient, professional, and knowledgeable. She has the heart of a teacher and puts her client s best interest first. As first time buyers in a chaotic market we needed a lot of guidance and help, we are grateful for having Brianna in our corner throughout the process.”

Brianna Masterson
Thank you for providing feedback on your experience as my client during your recent home purchase. I appreciate the trust placed in me to guide you through this tough market and the entire purchase process. I look forward to seeing your family make this house a home!

Green Gables Circle

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We could not have been more pleased with your experience3 from beginning to end We would recommend Brianna to anybody wanting an agent to help guide them through the process ”

Brianna Masterson
Thank you for your valuable feedback. It serves as a reminder of why I love what I do and motivates me to continue providing exceptional service to all my clients.Selling a home can be a complex and emotional process, and I'm thrilled that I could be there for you every step of the way. Working together to sell your home was a wonderful experience, and I'm thrilled that I could make the process smooth and successful for you. Your satisfaction and happiness are my ultimate goals, and it's incredibly rewarding to know that I achieved that for you. I genuinely appreciate your trust in my abilities as a Real Estate professional.

Crossed Birch Place

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brianna s expertise in real estate and knowledge of the local market is unparalleled We are extremely grateful to have her in our corner She has the heart of a teacher and has been extremely patient with us during this process We highly recommend her to anyone seeking a kind intelligent experienced real estate professional ”

Blue Wildflower Place

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brianna was professional extremely knowledgeable about the market in our area clearly explained each step of the process provided us with data to help make decisions and was responsive She garnered a lot of trust and credibility with us We would highly recommend Brianna as a realtor after our experience with her ”

Brianna Masterson
Thank you for the feedback! It was my pleasure to assist in selling your home. Earning and maintaining the trust of clients by discussing the hyper-local market conditions, reviewing comparable sales data, and navigating the home selling process from the beginning through to a successful closing, is paramount to me. I appreciate you placing your trust in me to effectively market and sell your home so you can move on to your next adventure!

Laurie Darlin Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Brianna Masterson
Thank you for the feedback on your experience as a buyer client to purchase your new home! It was my pleasure to represent you and get to know you better. Working together to develop the winning offer strategy and knowing you have found the best home at the best price, in this active market, are the greatest highlights for me. I hope you find joy in your new home for many years to come!

Hickory Pecan Trail

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Brianna Masterson
Representing you in the purchase of your new construction home was such a pleasure! We found the perfect floor plan, in right location, at the right price! I hope you enjoy your new home for many years to come.

Hardin Store Road

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Brianna Masterson
It was my pleasure assisting you in the successful sale of your home; which resulted in closing over the asking price! I appreciate you putting your trust in me to prepare your home for listing, negotiate contract terms to the best outcome for you, and support you throughout the sale and beyond.

Fayette

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Brianna Masterson
Thank you so much for allowing me the opportunity to represent you in the purchase of your new home!

Slash Pine Place

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brianna did a great job getting both my house and me ready for the sale. She walked me through all of the paperwork and was very responsive to my questions. She was highly motivated and helped me to get top return on my house. ”

Brianna Masterson
It was my pleasure helping to prepare your home for sale and to represent you. Thank you for taking the time to provide feedback on your experience with me and congratulations on the sale of your home!

Owen Oak Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brianna was very polite and helpful. I would highly recommend Brianna to anyone buying or selling a house. Overall great experience!??”

Brianna Masterson
Thank you for taking the time to provide feedback on your experience as a buyer client. It was my pleasure to help find the perfect home for you in this very competitive seller's market. I'm glad that the experience was a great one and wish you many years of happiness in your new home!

Amerson Bay Way

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am so incredibly happy and grateful to have had Brianna by my side during our home purchasing process! With her guidance, I think we got the best deal possible for our home which is a feat in itself given what a hot market we’re in. Brianna was on top of the whole process, giving us helpful updates and reminders throughout. Her knowledge of real estate contracts gave me confidence in everything we signed as she thoroughly vetted each line. There is no other realtor we will ever use - hands down she is the best!”

Brianna Masterson
Thank you for taking the time to provide feedback on your recent experience working with me to purchase your new house. Finding ways to make client's offers stand out in a hot seller's market is essential; and a task I do not take lightly. It was my pleasure to represent you and keep you informed throughout each step of the process. I know you will put your own personal touch on this house and truly make it a wonderful home to enjoy for many years to come!

Lush Meadow Place

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Brianna Masterson
Thank you so much for taking the time to provide a rating of the services I provided as your agent. It was my pleasure to represent you and I look forward to the opportunity to be of service again in the future.

Slash Pine Place

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brianna is such a joy to work with! She truly knows The Woodlands market well and was able to expertly navigate us through selling our first home. I believe we got the best value possible for our home with her by our side! Brianna is extremely responsive, knowledgeable, and professional making the entire process as smooth as it could possibly be. I highly recommend her and am personally looking forward to continue using her services for all future real estate needs!”

Brianna Masterson
Thank you for providing feedback on the recent sale of your home. It was my pleasure to assist in securing the best price in only a couple of days on the market! I look forward to the opportunity to be of service again in the future.

Autumn Branch Circle

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brianna was amazing to work with. She kept constant communication with us and was always available when we had questions. We were able to get our dream home because she acted quickly and gave us the best advice. Everyone kept telling us that buying a home was going to be the most stressful thing we were going to do. Because of Brianna at no point were we stressed or worried about the process. She made buying our home an enjoyable experience and I can not recommend her enough. ”

Brianna Masterson
Thank you for taking the time to provide feedback on your recent experience as my client. During possibly one of the largest purchases of your lifetime, doing my best to keep the home-buying process as stress-free as possible, is a responsibility that I do not take lightly. By providing timely feedback, data-driven market knowledge, and acting quickly, we were able to secure your dream home! I hope you enjoy making memories there for many years to come!

Cypress Springs Court

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brianna was an AMAZING realtor and treated me like I was her only client. She was always available, very organized and professional throughout the process and I appreciated that. She is at the top of my list and I would recommend her to anyone looking to buy or sell their home!!”

Brianna Masterson
It was my pleasure to assist with selling your home. I appreciate the kind words and thank you for putting your trust in me to get it sold!
Overall Rating
5/5
Rate based on 31 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience