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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
42 Surveys

Surveyed 2 years ago
Represented the Buyer
4.91/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.65/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brenda fue muy dispuesta a apoyar todas nuestras dudas y requerimientos. Siempre fie muy amable y cordial.”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brenda was a great help. Anytime we had a question she was there with an answer. If she didn’t have an answer she would find one. She was always available when we needed her she always made herself available to us. She was more than willing to point out details of the house that we may have missed and gave me a thorough looking over and would bring up all the details of the property so we are fully aware of what we were looking at. Overall she was just the best we could’ve hoped for”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brenda did an outstanding job of selling our home in Spring. Selling over the holidays and having moved 1000 miles away you think would have made it harder but she handled everything and kept us in the loop.”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brenda was extremely patient and kind dealing with all of our selling issues and questions I had. Appreciated how quickly she responded to texts and calls. Overall a great realtor to invest in!”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
4.98/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.90/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brenda is an excellent professional. From the moment she was assigned to us, she immediately offered us a significant volume of information that we as first time house buyers were not aware of. Additionally, she was interested in knowing our needs, to find us the right house. We worked for a weekend evaluating and classifying the options that she sent us and finally she scheduled all the visits to fit our schedule. Brenda explained to us in detail the benefits and possible improvements needed on the houses we saw, she educated us in things to look for and told us about advantages and disadvantages of putting potential offers. She really invested time in helping us to make the right decision instead of just rushing us. She helped us to understand the purchase and home offer process, she was extremely proactive at contacting the selling agents to clear our questions whenever we visited a house. Then she found our beloved house! Once we decided to put up an option, she immediately took care of all the paperwork, kept us informed of all the steps and financial resources we needed, helped us to schedule the inspections and negotiated intensively with the seller's agent to close some gaps and aligned some repairs the house needed. During this process, she kept following-up with our lender until closing came. While we're first time home buyers, the level of attention and dedication Brenda put forth for us was way beyond our expectations (and the references we had), she really made us feel safe and guided through all the steps, so we can honestly said we were being taken care by a friend and not a random person providing a service. If we had to define Brenda with a few words we would choose dedicated, honest and amazing. She made sure all our needs were met and went beyond her duties to help us not just to buy the house, but during our moving and settling in. She's really an outstanding realtor Outstanding job Brenda!”

Surveyed 2 years ago
Represented the Seller
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brenda is truly an amazing person. She treated us like we were her only client when we know we were not. She is very patient, positive and always had a smile on her face especially after we looked at what seemed to be 50 houses and made offers on several only to be outpriced by another buyer. It was frustrating for sure but she kept up the search and we found the perfect house! After the sale, she helped us find the closest grocery store, an exterminator, maid service, doctors, and even brought us food our first night in our new home. She truly went above and beyond, but that is Brenda, that's what she does and that's how much she cares about her clients. We could go on and on about all the things she did and how much we appreciate her, but we don't have enough space. In closing, to those who are selling/buying a new home or making a move to the area, you are in good hands with Brenda Schafer as your realtor. ”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brenda is an amazing agent. She had a clear strategy to sell our home and executed it in a highly professional manner, while still offering the care and personal touch needed during the process. We would use Brenda again in a heartbeat!”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Overall a wonderful experience! Brenda helped me above and beyond. Everything went very smoothly. I Highly recommend Mrs. Brenda Schafer she is a true professional. ”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Brenda did an amazing job from start to finish. Kept me fully informed throughout. Highly recommend her! Brenda is very genuine which I appreciate. She helped us find the perfect property. ”

Overall Rating
4.97/5
Rate based on 42 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience