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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
35 Surveys

Shadow Woods Court

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Suzan was excellent ”

Burgoyne Road

Surveyed 10 months ago
Represented the Buyer
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
4/5
Knowledge
5/5
Communication
5/5
Experience
4/5

“I think your website should illustrate comps with actual sales price Vs the wide range you publish ”

Kingsride Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Suzan was very intentional about finding out what we wanted and then helping us achieve our goals. ”

Olympia Way

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Auburn Trails Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Suzan is extremely knowledgeable and wonderful to work with. She regularly kept in contact with us at each point in the process and provided us with the information and data we needed to make informed decisions about our offer. She was a perfect advocate for us as we wanted to close on the house quickly. In fact, we were able to close in just about 2.5 weeks, which was incredible! ”

Steeple Farms Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ms. Phenicie was an excellent resource during our purchase process. She gave us appropriate advice and helped us find a home that met our needs. She was available when needed and responded to our questions in a timely manner.”

Country Place Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Margaret was prompt in responding to us and answered all of our questions thoroughly!”

Kellywood Lane

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Suzan's professional and warm manner made us feel valued every step of the way. We loved working with her! ”

Woodnook Drive

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Suzan is absolutely amazing! She assisted us on every step of the journey in selling our home and we can't imagine a better realtor. Competent, excellent, and always on your side! She is not in it to make the money. She is in this business to help people and her days are centered around her clients. We were blessed to have her as our realtor and recommend her to anyone who is looking to have someone educate and guide them through the buying/selling process of home ownership. ”

Briar Forest Drive

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cantata Court

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“ I highly recommend Suzan! She made the daunting task of looking for a home so easy for me. Moreover, Suzan did so with the utmost professionalism and patience. Suzan listened to my many concerns and never pressured me in any way. With her vast knowledge of real estate, exemplary character, genuine desire to help people, Suzan is simply the best!”

Suzan Phenicie
Thank you- it is all about the relationship and the wonderful client. I appreciate the opportunity you gave me and wish you the very best.

Amelia Island Drive

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Suzan helped us buy 16635 Amelia Island as well as sell it and throughout box experiences, she gave us great advice and confidence as first time homebuyers and sellers. Suzan is phenomenal! ”

Indian Hills Way

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Suzan is incredibly knowledgeable. She honored us, listened to us and communicated clearly. The prep was the biggest part but I am glad we took her advice. I never imagined the sale of our home would be any smoother or easier than it was. Any clients that work with Suzan can be certain she has their best interest at heart. ”

Suzan Phenicie
Thank you. Your family was a true treasure. The house preparation that you did, was the difference between selling in two days and sitting on the market.

Murano Gardens

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Lakeside Estates Dr

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.95/5
Rate based on 35 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience