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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
11 Surveys

Surveyed 7 months ago
Represented the Seller
4.86/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.45/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“penny was amazing! She helped me look at multiple properties and did not waste any time showing me ones that were not what i was interested in. she fought hard for me in the negotiation process and worked with my other realtor with navigating the sale of my old house and purchase of my new one to ensure my family had a smooth move. I highly recommend Penny! ”

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great professional service.”

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Penny is wonderful to deal with. She's honest she's fast she get your home sold quick. She's a wonderful person and an excellent realtor help yourself and use the best.”

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 6 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Penny Scruggs is the best. She went above and beyond what was expected of her to sell my house. I appreciate everything she did for me. I have nothing but praise for Penny Scruggs and her excellent job selling my house.”

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My sister used Penny to sell her townhouse. Penny came highly recommended. Penny helped me with all aspects of building my house and always checking to see how my house was progressing. She stayed on top of my salesman and builder to make sure all aspects of my building progress progressed smoothly. She went with me to the design center and helped me pick out all necessary items for my new home.She always checked my house and sent me pictures as the house was built. She always helped me with my concerns and took care of questions personally by hunting down my salesman or builder to get my answers. Penny takes pride in her work and is an asset to the real estate industry. Penny came highly recommended and I appreciate everything she has done for me and will do in the near future.”

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She knows the area and we felt comfortable and confident that Penny would do a great job. Penny was so helpful that she made selling our home a breeze. We will definitely call Penny again.”

Overall Rating
4.99/5
Rate based on 11 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience