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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Cascade Falls Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina helped us selling our house very fast with multiple offers. She was always very quick in responding to any inquiries. We will definitely hire and refer Gina again. ”

Gina Tran
Thank you Phani and Raajvi! I appreciate all your patience in everything and thank you for being so wonderful to work with and for. I wish you all the best in your new chapter! <3, Gina Tran

Shorebrook Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina is a professional who always looks out for the best interest of her clients. She is on top of all paperwork, is a great negotiator, and also has the ability to calm anxious clients. Gina goes above and beyond to ensure everything works out just right!”

Gina Tran
Robby and Kami, thank you so much taking the time to complete the review, I truly appreciate it and am so glad you had a good experience with us for the Shorebrook home. I wish you many wonderful new and sweet memories there <3

Plaza Ridge Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina is AMAZING! Buying our first home could not have been a more exciting and peaceful process with Gina, and I know that is not a common experience for most first time home buyers. Every recommendation Gina gave us was spot on, she gave us the best advice with her incredible experience, and she truly wants what is best for her clients. Thank you Gina!! ”

Gina Tran
George and Natalie, thank you so, SO much for taking the time to complete the HAR survey for me~! Y'all were such a pleasure to work with. I wish you nothing but sweet memories and new traditions in your new home.

Casa Martin Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I LOVE Myrtha!!! She has been my listing agent for 3 years and has exceeded my expectation every time. She made everything seem efficient and easy and very accommodating.”

Gina Tran
Jackie, thank you so much for completing the survey!  I love hearing your positive feedback on our Agent Myrtha Simon.  If there's anything we can do to help, just let us know. :)

Pagewood Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina is a consummate professional yet understands how personal home-buying/-selling is. She is incredibly detail-oriented and will make sure your home gets sold for the highest dollar possible—even during a pandemic and an economic downturn. I cannot recommend her enough. Trust her with one of the biggest transactions in your life; you will not be disappointed.”

Gina Tran
Thank you SO much for taking the time to complete this for me Yon! I truly appreciate it and am so glad to hear you and Alan were happy with my service - it means so much to me. I wish you the very best in your new adventures in Austin! <3

42nd Street

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I have used Gina and team for many years and will continue to do so for all my realtor needs, both buying/selling and rentals. They are the best in the business and don't compromise on knowledge, quality or timeliness. They strive to get a win/win for all stakeholders involved but prioritize their clients above all else!”

Gina Tran
Thank you so much Julie! I am so glad to hear Myrtha Simon did an excellent job for you, I knew she would! <3

Olive Forest Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We loved our experience with Gina she got us everything we wanted in our sell and beat our target date by a week every step of the way she was helpful and walked us through all of our questions and concerns to make sure we were satisfied. Would highly recommend her to anyone seeking a hardworking agent ”

Gina Tran
Brittany, thank you so, so much for taking the time to complete the review for me and the opportunity to sell your home in Pomona!! I wish you and your beautiful family the best in the DFW area. <3

Sunset Springs Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina & her team were simply AMAZING. As a business owner I hold others to the same standard that I hold myself and when I say Gina, Sylvia and the rest of the team (behind the scenes) did an amazing job they did just that! From the initial email to interview her as our selling agent to the open house then the quick multiple offer situation it was seamless. It’s not often that you find someone that does EVERYTHING for their clients but Gina and her team do just that. We never wanted or needed anything, they handled everything and informed us every step of the way. We will use her over and over again and we have already recommended several people to her and will continue to do so. ”

Winter Springs Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina and her team are nothing short of fantastic! I highly recommend Gina Tran if you are looking for a realtor that is extremely knowledgeable about the market and what buyers are looking for. This was my first time selling a home and Gina spent a lot of time with us explaining the process in detail and was there to guide us along each step of the way. We first met Gina towards the start of the pandemic and she had done all of her homework regarding how the market had shifted and how to show a house during the pandemic. She knew what potential buyers were comfortable with and took all of the necessary precautions to protect both them and my family. I loved that Gina came across very confident, always with a smile and positive attitude. We were under a very tight timeframe to sell and close before moving out of state and Gina sold our home in just 4 days! We had over 20 viewings and an open house within in the first 4 days on the market and sold! Furthermore, she was able to meet our deadline for closing and was able to make that happen 1.5 weeks before our deadline! That was huge for us, so that we were not paying on the home after leaving the state. I appreciate how closely Gina listened to what was most important to us and worked with us to reach our goals. Even when I was feeling extremely discouraged about the tight deadline we were up against, Gina was there to provide reassurance and in no way felt as though we couldn't make it happen. She has an excellent team behind her that handles everything down to the last detail to make the process of getting your home ready to be placed on the market a breeze! I also have to commend Gina and her team on their excellent communication skills. They were very punctual in answering phone calls, emails and handling showings/open house. I truly had a wonderful experience and if I ever move back to Texas, I will be calling Gina to help me find a new home!!”

Gina Tran
Lisa, thank you so, so much for taking the time to complete this review! I truly appreciate it and am so glad we were able to get the results you needed. We truly wish you and your family a blessed new chapter in Alabama! <3

Chenango Ranch Dr Street

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pepper Creek Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina was great and helped get us an offer above list price within 5 days of listing! She gave us tips on how to stage the house and provided some additional items to make it even more inviting!”

Mira Loma Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Gina Tran is one of the best, if not THE best. She was very professional, helped us come up with an ask price that was fair and would get us top dollar for our home. After only 8 days on the market, we had multiple offers and went under contract quickly. Gina derives a gold metal dealing with us through repair negotiations! We ultimately got what we wanted and were very happy! I feel like if we didn’t have Gina on our side, we wouldn’t have gotten nearly what we did. We are so blessed to have had her on our side and thankful to have found her through a mutual friend. ”

Water Violet Lane

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We absolutely loved our realtor. He was very knowledgeable and we felt super comfortable and confident through out the process.”

Stadium Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We’ve been blessed to have the opportunity to work with Martha and SDR. By far the best experience we’ve had. The attention to details and knowledge was spot on. We were able to get exactly what we were aiming for. Quick communication and actions which was important in securing the best deal. We are again thankful for having been able to work with this team.”

Gina Tran
Thank you so much Joel!! I am glad all turned out well!!

Waters Edge Court

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Typical realtors are a one person operation and that has a lot of disadvantages. Market research, showings, negotiations, paperwork, etc., is a lot of work. Gina's biggest strength is the team she has developed around her. While she was actively managing/running this with us [buyer], she has an operational machine working behind the scenes to make everything easy for the buyer. Sylvia and Martha were extremely helpful thru the whole process. I would recommend Gina Tran if you or your family is in the home buying/selling and you need someone who would look out for your family. ”

Overall Rating
4.96/5
Rate based on 282 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience