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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

Frio St.

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is surely a five star realtor. She is very knowledgeable in realtor business serving clients with excellent communication skill, appraisal skill, etc. I will recommend her for my friends if they want to sell or buy houses. ”

Susan Annoura
Thank you so much! I was honored you chose me to be your realtor. I know you had many other realtor choices. I am glad we were able to sell your house in one weekend and that my team could support you throughout the transaction. Best of luck and happy retirement! Susan

Sun Harbor

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“They know the market very well and handled very professionally the entire process. We are very satisfied with their service and will definitely recommend them to our friends.”

Fairgate

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She understood our needs properly and showed me several houses in prompt manner. Paper work has been completed very quickly. Her response is always quick and contents are accurate. Japanese Kochirano motometeiru koto wo tekikaku ni rikai shite kurete jinsokuni nangenka no ie wo misete kuremashita. Keiyaku teiketsu ha jinnsoku de ookina sutoresu nashini sumaserukotoga dekimashita. Tsuneni response ga hayaku sono naiyou mo tekikaku deshita.”

Susan Annoura
It was my team's privilege to help you and your family find your perfect house. Thank you for calling on us and trusting us with your important decision! Best of luck on your new Houston life and please don't hesitate to call on us if you should have any questions going forward. -Susan

Bay Area Blv

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan Annoura is a prime example of an excellent agent. Susan's marketing strategy is fast and effective. We succeeded with the difficult task of renting out an investment property quickly but still at a top price. I was amazed at how perceptive Susan is and her strategic ideas to meet our goals. She is informative, honest, to the point, well prepared and does her job very well. Susan worked very hard, going above and beyond our expectations. Her communication is excellent. She was always very quick to reply to my emails and texts. I highly recommend Susan Annoura. ”

Susan Annoura
Thank you, Michael! It is always a pleasure working with a client like you. Thank you for trusting my judgment and for working so well with my team. You were always very responsive too, which made this transaction go so perfectly! I am so happy we could find such a highly qualified tenant on a long term lease. Please keep in touch and let me know if you ever need anything! -Susan

Orchard Canyon Ct

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She understands Japanese feeling and culture. And more she stands by me closer so it is very helpful.”

Elk Hill

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan and her team staged my rental beautifully, had professional pictures taken, and did an excellent job marketing my investment”

Golden Thistle

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan and her team were permanently committed to give me the best advice analyzing all variables to my benefit (considering my needs and interests). They took the time to answer my multiple questions, and to support me at any time, even with details like the services activation after selling the house. In general, they took care of every detail and guided me in a timely matter. I am so happy to have chosen them as my realtor, because I felt always covered all along the buying experience. Thanks Susan, you are the best! :)”

Susan Annoura
My dear Colombian sister- Yo soy tan feliz por ti. ¡felicitaciones! I cheated and used Google Translate. HAHA! I am so happy for you. Thank you for trusting me first with your beautiful apartment and next with your super awesome townhouse. It is just perfect for you! Congratulations again!

Bonnie Brae St

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As far as I know, regarding Susan's knowledge and experience in real estate in Houston, she is the best realtor. In addition, her warm heart is always customer's perspective. She is born and raised in Houston. I think that it it very hard to find better excellent realtor than her in Houston.”

Susan Annoura
Thank you very much for trusting me with your important Houston investment. I love this property and will take care of it like my own. My team is ready to support you anytime, especially because you live in Tokyo and we live here. Please feel free to call on us anytime! Susan

Elk Hill Ct

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Excellent realtor I have ever worked with!”

Susan Annoura
Thanks! It was so nice working with you again. We are on a mission now to find you the best tenant possible!

Country Ln

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The Annoura team did a great job getting the investment rental leased in just 3 days at the intended rent level. They are responsive, consistent and think ahead - which is a big help from an investor perspective. The team there works together well, so I can deal with any of them and know that my interests are being looked after and docs and logistics are being taken care of. ”

Susan Annoura
So glad the Annoura Team could handle this transaction for you! Everything went so smoothly and according to plan. Kudos to the tenant's agent Penny Shapiro for bringing a well qualified tenant so quickly. Congratulations all around!

SUN HARBOR DR

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I would recommend Susan to anyone looking to buy/sell their home in Houston area. She and her team were very professional and went above and beyond to make my experience as stress free as possible. Thank you so much for your great job as always! ”

Country

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan has represented be as both a buyer and a seller in various transactions. Her consistently high level of service, professionalism, honesty and thoroughness are why working with her is a pleasure. She helped me understand the seller's objectives and we were able to craft a proposal that brought the transaction together and efficiently.”

Susan Annoura
Thank you, Leo. Your willingness to trust me and your ability to respond quickly is what makes you such a powerful buyer. This deal was all but lost until you were able to step up and take aggressive action. It looks like we will be able to lease this one out right away as well. Win-win-win!

Canary Grass Ln

Surveyed 7 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan and her staff are very excellent agent. Totemo shinsetsu ni taiou shite kuremashita. kanojyo ha ie no jyohou mo ooya no jyouhou mo yoku shitteite totemo sankou ni narimashita. muzukashii kousyou mo nebarizuyoku yattekuremashita. sugoku osusume no fudousan-ya desu. Thank you for your help, Susan!”

Susan Annoura
Welcome to Houston, My team was very happy to help you from the beginning to the end. You have chosen a super nice home in a very nice neighborhood. I think you will be happy living there. If you ever need anything at all, please don't hesitate to reach out to us. We are all nearby! Susan

Quarry Vale Dr

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan ni osewani narunoha 2kaime desu. Tekikakuna advise no okagede 3days de 2ken no offer wo moraimashita. 1tu 1tu teineini tuginiyarukotowo oshietemorattanode Totemo smooth ni susumi, anshinshite closing made bujini owarukoto ga dekimashita. Hontouni osewani narikashita. Arigatou gozaimashita. ”

Susan Annoura
Thank you Yuko and Kosuke for trusting me TWICE with your daijina home purchase and home sale. I was extremely pleased with the outcome of this transaction. Things went exactly according to our plan! Congratulations on EVERYTHING and best of luck in the coming months. I know you have a very exciting 2017 ahead of you!! Susan

WINDING SPRINGS DR

Surveyed 7 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan and her staffs looked for the tenant which I expected and were able to contract with a condition. I am satisfied very much.”

Susan Annoura
Thank you Mr. Inoue! I am glad the house was near Shantel's house. She was there almost every day! The remodeling turned out excellent and I am so glad we were able to find such a great tenant. Yokatta ne!
Overall Rating
4.99/5
Rate based on 449 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience