Buyer Feedback

18739 Austin Ridge Dr

Crosby, TX 77532 View on HAR.com
Congratulations to Brandi Bertrand for receiving a 5 Star from the Buyer on this transaction.

Buyer's Comment

Tika P
Posted on May 6, 2026

“As first time buyers we were nervous but thankfully we found such a great realtor. She is hardworking, very knowledgeable, and always answered our questions quickly.We were able to find buy our dream home on the third stop. Thank you, Brandi ”

Agent's Comment

Brandi Bertrand
Posted on Jul 08, 2026
It was a pleasure helping you achieve your home dreams. Thank you for allowing me to be apart of this wonderful journey

About Client Experience Rating Criteria

Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Brandi Bertrand
Platinum Agent JLA Realty
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