Seller Feedback

503 Vincent Street

Houston, TX 77009 View on HAR.com

Transaction Details

Congratulations to Emma Dow for receiving a 5 star from the Seller on this transaction.
Survey On Apr 01, 2021

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller Comment

“We had an absolutely wonderful experience with Emma Dow. Frankly, I find it hard to imagine that another realtor in Houston is as capable, communicative, and caring as Emma is. We had a challenging home sale due to the February 2021 freeze in Houston, with our under-contract home experiencing some water damage from broken pipes. Not only did Emma go above and beyond in helping us resolve this crisis, helping us clean and line up contractors - we were initially dealing with this from out of state! - she went the extra mile with our buyers to ensure that our transaction proceeded smoothly. If we were working with a realtor less-professional than Emma, this transaction would absolutely have been threatened and may have fallen apart. I would wholeheartedly and without reservation recommend Emma to any home buyer or seller looking for an enjoyable real estate experience.”

Agents Comment

“Scott-Sorry that we had to go through a few extra steps to get your home sold. We know how stressful a home sale can be- especially when our clients are out of state- so we are delighted that we were able to alleviate some of that stress on the sale of your Heights home! ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Emma Dow
  (832) 339-6797
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RE/MAX Fine Properties
3616 Highway 6,
Sugar Land, TX 77478

Overall Rating

4.97/5
130 surveys
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Contact Agent
Emma Dow
RE/MAX Fine Properties
(832) 339-6797
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