Buyer Feedback

20007 Penrice Drive

Katy, TX 77450 View on HAR.com

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On Jun 10, 2021

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Hats off to Susan Annoura and Mik Ebisu at Annoura Realty Group. It is beyond description how amazing they are. Was my second purchase via Susan this year and she found a gem that exactly fit our needs. Property in an immaculate condition located in the top school district. Treated everyone fair and she was trusted by various parties involved. Informed me and explained the process thoroughly, never left any questions unanswered, and always responded promptly. Had a challenge with inexperienced appraiser but she challenged it with facts and got it revised to a reasonable appraisal value. Soon after the close, Susan and Mik went to the property and turned it into move in ready condition in a few days, staged and took photos, listed in a week, and signed lease with a high quality tenant in a few days. Just magical how the team get things done (and they do that with fairness and integrity). A classic act all around! Go with Susan and her team. You won’t regret!!”

Agents Comment

“Wow! Thank you so much for the vote of confidence. It is such a pleasure working with you and I love how this one all worked out over and over again. I think this one will be a really good addition to your portfolio! Congratulations!! Love, Susan and Mik”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Susan Annoura
  (832) 725-7880
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Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
449 surveys
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Contact Agent
Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
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