Buyer Feedback

4831 Joplin St

Iowa Colony, TX 77583 View on HAR.com

Transaction Details

Congratulations to Rose Cheng for receiving a 5 star from the Buyer on this transaction.
Survey On Aug 21, 2023

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“We want to thank you Ms. Rose Cheng for all the fantastic work you ve done for us. It s our very first brand new home and we don t know where to start and what to expect, what to do next, what to look out for. So many questions in our head that you were able to addressed one by one. We re so glad we found you as our realtor you did a thourough walkthrough report with photos for the builder to make repairs. Even the smallest details, your meticulous eyes will catch them. Thank you for going extra mile for us on every step of our home buying journey We could not have done this without you, and we are so grateful for your assistance, patience and expertise. We were blown away by your talent for negotiation and we couldn t be more pleased with how things turned out. Thank you again for all your care and attention. Again we can t thank you enough for all your help in finding and closing our dream home. You went above and beyond of what we expected and we are truly grateful. Your knowledge, professionalism, and attention to detail are second to none. We ll always be grateful and thankful for all your help. You re the best realtor ever ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Rose Cheng
  (281) 748-9554
Send Email
View Website

HomeSmart
1001 W Loop South #105,
Houston, TX 77027

Overall Rating

5/5
270 surveys
View full report →
Contact Agent
Rose Cheng
HomeSmart
(281) 748-9554
Contact