Buyer Feedback

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On Dec 01, 2013

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Although candidates were very limited for my family because of preferable school zone and budget, Susan did a great jot and we could find a very nice house just in around a week. I am a Japanese ex-pats and worried a little bit about misunderstandings caused by English communication and the culture difference, but that was just needless! She can communicate even in Japanese and actually, she knows Japanese people very well. She advised us a lot of important things we should be aware in choosing a house. That was a very exciting experience for me and my wife thanks to Susan. We are very pleased to start a new life at the wonderful house we have chosen. Thank you very much!”

Agents Comment

“Thank you Ryota! There being so little inventory was definitely a challenge, but I truly believe you got the best possible choice for your family. The kids will zone to the best schools and you will be close to your office. I look forward to your family moving here. Please call on us anytime!”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Susan Annoura
  (832) 725-7880
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Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
442 surveys
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Contact Agent
Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
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