Seller Feedback

9302 Bent Spur Lane

Houston, TX 77064 View on HAR.com

Transaction Details

Congratulations to Melissa Rowell for receiving a 5 star from the Seller on this transaction.
Survey On Nov 13, 2021

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Seller Comment

“Melissa had previously sold a house down the street from me and I had been impressed by the speed at which the house went from "Coming Soon" to "Sold," within a few days. So I had kept her contact information. I knew that my house needed some repairs and updating but I did not want to make unnecessary expenditures. Once I got the house cleaned up and obvious repairs made, I contacted Melissa to come over for an assessment. She advised me to make certain repairs and improvements and told me that I did not need to make other upgrades that I was considering which would have been costly, time consuming and messy. The initial listing price she suggested seemed high to me so we agreed on a slightly lower price for purposes of the listing contract. Melissa brought in a professional stager who wrote a room-by-room list of recommendations to obtain the best price for the house. Some of the recommendations were as simple as moving or removing objects in the house to purchasing inexpensive accessories to painting a couple of walls. Melissa told me I could do as few or as many items as I liked or none at all. I chose to try to do all of them. Once all of the repairs and upgrades were done, Melissa again suggested the higher listing price and I had to realize that she is the professional and I was paying her for her expertise. So I went with her recommendation. Although I had previously sold several properties, it had been a long time ago. Melissa advised me that the house would be listed on a Thursday and there would be an Open House on Saturday and Sunday. She expected the house to be sold by the end of the weekend. And that's basically what happened! We received multiple offers and Melissa helped me sort through them. I signed a contract on Monday. Melissa also helped make the contract period go smoothly thorough option, inspection, appraisal to closing. There were no delays, no ugliness and no cancellations. In our initial conversation, Melissa ha”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Melissa Rowell
  (281) 435-6713
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Texas Signature Realty
2323 S. Voss Rd Ste 315-C,
Houston, TX 77057

Overall Rating

4.99/5
42 surveys
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Contact Agent
Melissa Rowell
Texas Signature Realty
(281) 435-6713
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