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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
41 Surveys

Gold Cup Way

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The greatest experience. I couldn’t find a better specialist, yes, because that’s what Melissa is, a real expert on real estate. We didn’t have even one moment of stress about the whole selling process. She has the best tools to guide you and your family through a stress free process. We’re grateful about having her in charge of our process.”

Melissa Rowell
Thank you so much, Annie!

Campos Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa did a great job with representing our property and went above and beyond to make sure it was sold ”

Horseshoe Bend Drive

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Thank you Melissa for helping us navigate the sale of our house. We are most thankful for your advice to give us a great return on our investment!”

Huffmeister Road

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa was a phone call away at every step of the process. She understood our goal and went above and beyond to make sure we achieved it. This was the second home we bought with Melissa's help and she will always have our business.”

Six Oaks Ln

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We use Melissa on all our real estate transactions! Very friendly. Would highly recommend!”

E Royal Mews

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Bent Spur Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I already had a buyer for my house and Melissa’s knowledge on the correct procedures was greatly appreciated. Melissa contacted me each week with all updates and kept me well informed. Melissa was recommended by a former neighbor and I also recommend her for all real estate needs. ”

Lamonte Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Bent Spur Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa had previously sold a house down the street from me and I had been impressed by the speed at which the house went from "Coming Soon" to "Sold," within a few days. So I had kept her contact information. I knew that my house needed some repairs and updating but I did not want to make unnecessary expenditures. Once I got the house cleaned up and obvious repairs made, I contacted Melissa to come over for an assessment. She advised me to make certain repairs and improvements and told me that I did not need to make other upgrades that I was considering which would have been costly, time consuming and messy. The initial listing price she suggested seemed high to me so we agreed on a slightly lower price for purposes of the listing contract. Melissa brought in a professional stager who wrote a room-by-room list of recommendations to obtain the best price for the house. Some of the recommendations were as simple as moving or removing objects in the house to purchasing inexpensive accessories to painting a couple of walls. Melissa told me I could do as few or as many items as I liked or none at all. I chose to try to do all of them. Once all of the repairs and upgrades were done, Melissa again suggested the higher listing price and I had to realize that she is the professional and I was paying her for her expertise. So I went with her recommendation. Although I had previously sold several properties, it had been a long time ago. Melissa advised me that the house would be listed on a Thursday and there would be an Open House on Saturday and Sunday. She expected the house to be sold by the end of the weekend. And that's basically what happened! We received multiple offers and Melissa helped me sort through them. I signed a contract on Monday. Melissa also helped make the contract period go smoothly thorough option, inspection, appraisal to closing. There were no delays, no ugliness and no cancellations. In our initial conversation, Melissa ha”

Liberty Stone Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am very please with Melissa's dedication and hard work on selling our first home. She made a bittersweet moment, extremely easy and comforting. I WILL be using her again and would definitely recommend her!”

Wortham Brook Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa was a dream realtor. She helped me so much as I could not be at the house. She worked on presenting my home in a lovely manner. She was aware of and facilitated an easy transition for me. I could not have had a better person to help me as I panicked through the moving process. I am 78 years old and the terminology was difficult to understand but she helped me understand the entire process. She is a top notch realtor and I would recommend her to any person who embarks on the difficult process of selling a home. ”

Melissa Rowell
Janet, thank you so much. I appreciate you choosing me to get your house listed and sold! Glad it all turned out so well!

Raven Rook Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa was an AWESOME agent! She made us super comfortable during this stressful time! She went above and beyond for our family. She always answered her phone and replied to emails swiftly. She had a really good understanding of the local market and we’d use her again If we are ever back in the area. This was the best experience we have had selling a home. Highly recommended!””

Melissa Rowell
Thank you so much! Y'all were great to work with! Glad the transaction was smooth.

Dewey Eve Court

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa did a great job selling our house. She was prompt, efficient and knowledgeable. I asked many many questions and she answered all of them with patience and grace. She gave good advice on the staging process and used a great photographer to present our house at it’s best. She definitely has our recommendation. Additionally she is super personable and has a great sense of humor. ”

Apple Forest Trail

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Melissa was extremely knowledgeable about the market in our area and was able to give us invaluable information to help us set the perfect price. She was always availble to answer our questions and made the normally stressful process very smooth and effortless. We highly recommend her to our friends and family!!”

Melissa Rowell
Thank you so much, Darby! Your home was so beautiful and well taken care of and the buyers fell in love right away and paid top dollar! Smooth transaction!

Dakar Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very pleasant experience with Melissa and very helpful in selling our home. Highly recommend using her to anyone. ”

Melissa Rowell
Thank you so much for the opportunity to get your home listed and sold for top dollar in the neighborhood!
Overall Rating
4.99/5
Rate based on 41 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience