Buyer Feedback

2118 Benjamin Park

Missouri City, TX 77489 View on HAR.com

Transaction Details

Congratulations to Annie Chen for receiving a 5 star from the Buyer on this transaction.
Survey On Apr 29, 2024

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Annie was so helpful for my husband and I as we bought our first house. we had done some of our own research, but we really had no idea what we were getting ourselves into. Annie was very knowledgable and was able to teach us step-by-step what the process looked like She was relentless in advocating for us, respectful when she was representing us, and was very prompt in communicating to us. Annie went above and beyond in our hunt for a home, she drove my husband around the greater Houston area for days looking for the right home. She really put in the effort to get to know our wants and needs and ended up finding us the perfect home Annie helped reminding us of deadlines, she was a great advocate to our lender and asked questions I didn t even know to ask, and she was always willing to do whatever it takes to make sure we ended up in our home I will be recommending Annie to anyone that i hear looking for real estate, and I so greatly appreciate Annie ”

Agents Comment

“The pleasure is all mine to have met you both. I hope nothing but the best for you both to start your brand new chapter in Houston!!”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Annie Chen
  (281) 772-8547
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StepStone Realty LLC
2401 Fountain View Dr #464-PMB,
Houston, TX 77057

Overall Rating

4.96/5
19 surveys
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Contact Agent
Annie Chen
StepStone Realty LLC
(281) 772-8547
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