When "That's Not My Job" Costs You the Deal - Bridget Moore

When "That's Not My Job" Costs You the Deal

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Everyone loves to say, “that’s not my job.”
And honestly? In real estate, that mindset is exactly why deals fall apart.

Because the truth is: buying or selling a home (or commercial property) isn’t just about putting a sign in the yard or writing a contract. It’s about getting to the finish line. And that’s where most agents stop short.

The Highlight Reel vs. Reality

You’ll see the social media posts:
“Just Sold!”
“#1 Team!”

And yes, we were #1 for February.
Yes, we closed our largest single transaction ever (in nearly 20 years).
Yes, we closed 10 additional transactions on top of that.

But that’s the highlight reel.

Here’s what actually got us there

The Work No One Sees

The Commercial Deal

We represented the buyer on a major commercial transaction. Sounds straightforward, right?

Not quite.

The seller was an LLC based out of the country.
Key documents were missing.
No one on the other side, not the seller, not the listing agent was stepping in to handle it.

So what did we do?

We went directly to the Secretary of State and Comptroller and pulled everything ourselves…
for the other side.

Why? Because our client needed that deal to close.

The Deal That Required Demolition

Another transaction hit a wall, literally.

The buyer’s loan (handled by the other agent/lender) couldn’t get approved because of a structure on the property.

Most agents would’ve said, “not my problem.”

Instead:

  • We brought in our trusted lender
  • Reworked the loan strategy
  • Coordinated the demolition of the structure
  • Got it done, fast

And again… not even our client on that side.

Why This Matters for You

If you’re a seller, this means:

  • We don’t just list your home, we protect your closing from falling apart
  • We solve problems before they cost you time, money, or buyers
  • We don’t rely on the other side to “figure it out”

If you’re a buyer, this means:

  • We don’t let obstacles stop you from getting the property you want
  • We find solutions others don’t even look for
  • We advocate for you at every step, even when it gets complicated
  • The Real Job

    At the end of the day, our job isn’t:

    • Writing contracts
    • Scheduling showings
    • Posting pretty photos

    Our job is simple:

    Get you to the closing table.

    Even if that means:

    • Doing work that isn’t “ours”
    • Solving problems no one else will touch
    • Or yes, sometimes even tearing a house down
    • Bottom Line

      In this industry, you’ll hear “that’s not my job” a lot.

      Respectfully, I disagree.

      Because if it impacts our clients,
      it is our job.

      And that’s exactly why our clients win.

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The primary purpose of my blog is to offer insightful, accurate, and up-to-date information on the real estate market. My focus will be on delivering practical advice, market analysis, and expert tips covering a range of topics from navigating the p
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