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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
68 Surveys

Sharpcrest ST

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vickie and Matthew are a great team. Vickie was very knowledgeable and helpful in guiding me through the process. ”

Emerald Garden Lane

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vicki and Matt were awesome ”

Briar Hollow Lane

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vickie was a true professional in handling the sale. We have been through many real estate transactions and this one was by far most difficult and we made it through with the tremendous help assitance from Vickie. ”

Mulberry Hills Drive

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vickie Jumped right in to our needs to dispose of a distressed property in a great market Good communication quick to respond good marketing and valuation work HIGHLY recommend her ”

Post Oak Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vickie Staff is the realtor you want in your corner We were first time home buyers and she brought a wealth of knowledge and support to the table that made us feel so confident in our decisions She truly had our best interest at heart and I know she treats every one of her clients this way Her experience and knowledge is unmatched as is her customer service She always answered our calls and texts promptly She was always available to show us a house She was extremely professional with us and in working with the other realtor I only have amazing things to say about our Vickie Her son Matt who she works with was also available to us whenever we needed an extra hand The two of them make a great team and we felt so supported through the very end of the process They certainly made clients for life out of us ”

Springrock Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“To sum it up, The Staff Real Estate Team ROCKS! Both Vickie and Matt are very knowledgeable and absolutely on it with every question or request. I felt they went above and beyond during every single part of the process. I can't express our gratitude enough!”

Du Barry Lane

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Extremely Professional ”

Korsmans Landing Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vickie was a pleasure to work with and she truly eased the stress of the home buying process. She was knowledgeable, quick to respond to our many questions, and most of all, such a kind, friendly person. We appreciated her professional negotiations on our behalf. ”

Voss Road

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Ludington Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vicki Staff and Matt Staff Provided my wife and I the most pleasurable home buying experience we could have dreamed of. Being from out of town would much more difficult without her personal attention and professionalism. They made us feel very special. Working tirelessly sometimes late into the night. She walked us through the process and made sure we understood everything going on. Provided all the contacts for inspections repairs our lender even gave praise for her for being available to them. I especially want to thank her for offering to help us after closing with anything needed. Vicki thank you from the bottom of our hearts. ”

Olympia Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Olympia Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vickie is amazing! She was very knowledgeable and addressed each of our concerns promptly and professionally. Her experience in navigating the real estate industry is invaluable. Wish more realtors were of her caliber.”

Tangley Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Truly the most amazing experience with Vickie Staff. I can’t imagine using anyone else. The best experience. So knowledgeable and so wonderful. ”

Hickory Lawn Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vickie provided us personalized care while searching for and purchasing our first home. She was prompt, responsive, and flexible. She also did an excellent job at communicating with us, including both listening to and learning about our wants/needs and sharing important information with us clearly and timely. We would highly recommend Vickie to friends and family, and we will go to her again when we buy our next house sometime in the future.”

Lindenwood Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vickie was brilliant. ”

Overall Rating
5/5
Rate based on 68 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience