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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more

PINE HOLLOW TRACE

Surveyed 8 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I am very pleased with Val Howell. She fully analyzed the sales market and was very helpful setting the correct list price for my home. My home received maximum market exposure, and started showing immediately upon listing. She did many extra things listing to promote a quick sale. I have no reservation recommending Val to others. Val is a first class, experienced sales professional, who looks out for her clients best interest.”

Valerie Howell
Thank you Mark! It was a delight to work with you and yours! I appreciate your feedback. Please know your referral means the world to me, as a client, friend and neighbor! I am always here for you and yours. It was my pleasure and honor to serve you.

BELKNAP ST

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Vsl was terrific throughout the entire process and went the extra mile to make sure we had the best opportunity to get this property. She is just the best. ”

Valerie Howell
No, you two are the best. You were ready and willing to work as a team with me on this rare opportunity. Thank you for your trust and faith in me. Together we made dreams come true! I am so happy for you!

NELSON FALLS LANE

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Val is AMAZING! She was there for me every step of the way, giving me advice and teaching me about each step of the process. Being a first time buyer, I could not image working with anyone else so dedicated, supportive, and knowledgable. Val is an absolute angle! I recommend that everyone use Val at their real estate agent, she is simply the best! ”

Valerie Howell
Thank you Ms. Black. It was a pleasure and an honor to work with you! Your enthusiasm want and willingness to be a part of the process made us a great team along with Sarah Ghandour. I am so happy we found such a perfect home for you! Always here for you!

Rambling Stone Dr

Surveyed 8 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Val makes it a priority to be available to always answer questions and help you. She has amazing follow through and market knowledge. You can count on her to get things done and she's very fun and pleasant to work with. ”

Valerie Howell
I am humbled and full of gratitude for your faith and trust in me. Thanks to the Old Trading Post in Booth for brining like minded folk like us together on a happenstance meeting feeding the alligator! You two were like taking care of my own kids. Thank you for a wonderful ride! Can't wait for moving day! Love you both!

Burwick St

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Val is the utmost professional. She shows great attention to detail and is very responsive. Val goes above and beyond was is required. I would recommend her highly.”

Valerie Howell
Thanks so much Ms. S, You were a joy to work with, and it was truly my privilege! Blessings on your move and I hope to work with you again soon!

Red Bayberry Ct

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Val did a fantastic job throughout the entire process. She worked behind the scenes for us and our home to get sold super fast. Any questions we had she knew the answers or found them, always keeping us informed. Val has such a wonderful attitude and work ethic that made selling our home less stressful. She knows the market and took care of our interests. I highly recommend Val Howell and will be using her in any future real estate purchases.”

Valerie Howell
Thank you so much Mr. S! It was a pleasure to work for you and with your family throughout the Listing process. You were both model Sellers and I appreciate all of your efforts and responsiveness to any requests or requirements me or my team had...part of what makes me a great agent, is having a great team in place. I am happy to hear I took away some of the stress, I pride myself in removing that emotional part of the process if and when I can. I look forward to working with you again soon!

KYLE

Surveyed 9 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very hard working and dedicated agent. We will definitely not hesitate to use her again on any of our real estate needs.”

Valerie Howell
Thank you Jeff and JoAnn. It is always my pleasure!

1ST ST

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“ It is without reservation that I recommend Val Howell as a realtor. I felt particularly unsure of my situation, since I am relocating from an area whose cost of living is considerably different than that in the Sugar Land area. When I first telephoned Val, I was only wishing I could be able to afford the little dream home on First Street. As a realtor, Val is very competent. With every question or concern I raised, she immediately either reassured me or kindly corrected my misperceptions. I was especially impressed with the interaction Val facilitated between my new landlady and me. Val is especially skilled in this capacity, asking leading questions to ensure that the conversation was between the two of us (as renter and landlady). She was also reassuring in pointing out little areas that would be taken care of between our signing and my actual move. Val is knowledgeable about the area and knows not only the neighborhood but also the parks and points of interest. Her enthusiasm was genuine and I could tell that she was honestly pleased that both Katherine (my landlady) and I felt that my renting the home was ideal. Val also immediately put me in touch with a contact for renter's insurance as well as with an agent for public utilities. She has followed up--especially since I have been traveling over the past several days--to make certain I will have things in order upon my arrival this weekend. This has been an especially positive experience for me, and I can't help but think that my anticipation of a great living situation ahead is due, in large part, to Val's competent guidance and honest assessment. I would not hesitate to recommend Val Howell to any prospective renter OR home buyer. In fact, should I decide, at the end of my lease, to buy a home in this area, surely I will contact Val Howell. She is a credit to the Better Homes and Gardens enterprise. Nice interaction!”

Valerie Howell
Wow...I am overwhelmed by your generous appreciation! Truly, I was just doing what I love, and that is taking care of my people. I am passionate about the level of service I provide, and my professionalism. Thank you, thank you thank you for you kind words and genuine gratitude. I loved this property, and was able to facilitate an amazing relationship between tenant and LL...as well as make sure everyone was in communication, and clear on expectations, and the process. Love my job...

SCARBOROUGH FAIR ST

Surveyed 9 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Good experience with Val, great agent, great person, I would recommend to others! Thanks”

Valerie Howell
Thank you so much Mr. Viroulet, it was an honor and a pleasure to assist you with your housing and relocation. I very much look forward to meeting your family and continued friendships. I am always here should you or your family need anything at all. I know very well first hand the feeling of culture shock, and it's nice to have someone to call with questions, or to ask for suggestions to help you find everything you need for your family to settle down in a new and foreign country. Merci!

TERRY ST

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Val really helped with pointers and went above and beyond to help us get the most we could for out house.”

Valerie Howell
Thanks so much you guys for all of your efforts in preparing this "doll house" for sale! It is really about teamwork and you guys were on board from day one! I enjoyed selling this cute property and working with you on this transaction ! Wishing all the best in building your dream home! Always here for you, your friends and family!

KYLE

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Val Howell was extremely professional and knowledgeable in regard to leasing our home. We would recommend her to any of our friends without hesitation.”

Valerie Howell
I so enjoyed working with this lovely conscientious couple who wonderful landlords to this beautiful LEASE property. It was my pleasure to assist them in this endeavor, and I look forward to being able to serve them and their friends in future real estate needs. Thanks so much for your faith and trust in me. It was my honor.

BORDEN ST

Surveyed 10 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Attention to detail was outstanding. Would recommend her to anyone. Wonderful experience.”

Valerie Howell
Thank you so much for your faith and trust in me. It was my pleasure and an honor to take care of the small details with hopefully minimal stress in order to accommodate your needs. It is a beautiful property, and I will miss you! Thank you for the kind words. That means more to me than any commission earned!

GREENBELT DR

Surveyed 10 years ago
Represented the Seller
4.80/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

“Val did a perfect job handling the sale of our house I would recommend her for any real estate transaction.”

Valerie Howell
Just want to clarify, that per my conversation with this Seller, I merited a 5 Star rating on all accounts. Not to fly my own flag, but it is just one part of my business in which I take a lot of pride. So, ratings cannot be changed, but when I asked how I could have communicated better, there was disbelief that this rating came through as a 4-5. He gave me a stellar rating. I loved this transaction, through all the crazy circumstances that surrounded it. It was hard to say goodbye.

Crystal Cove Lane

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

CHIMNEYSTONE CR

Surveyed 10 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Val did an AMAZING job making us feel comfortable, informed and valued throughout this entire process. Even though we were only renting a home, she did not treat us any differently, which I truly appreciated. I can honestly say Val has become a friend through this experience that I would no doubt recommend to my friends and family. Thank you Val for all of your hard work and dedication to us! We could not have done this without you!”

Valerie Howell
Natalie, Mike and Eddie- it was truly my pleasure! I know you will enjoy your "new home" and I am always here for you! Thank you for kind words, your friendship and I look forward to serving you again. All the best!
Overall Rating
5/5
Rate based on 81 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience