Susan Brock

Brock & Foster Real Estate

Overall Client Experience Rating

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4.98




4.98 / 5.00
Based on 198 Completed Surveys

Competency

  4.98/5.0

Market Knowledge

  4.98/5.0

Communication

  4.96/5.0

My Experience

  4.98/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Briarbend Drive

Represented the Buyer

- Survey On 01/04/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Maxie Street

Represented the Seller

- Survey On 01/01/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Agent Comment:
It was my pleasure to help you sell your home!
Street Name: Nagle Street

Represented the Buyer

- Survey On 12/17/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan was amazing! As a first time buyer, Susan walked me through every step while educating me and answering any questions I had. She is extremely knowledgeable and she was able to provide market information that had a huge impact on my choices. Susan was very personable, responsive, professional, and honest. It was an awesome experience and I would recommend her and her agency to anyone wanting a personal and support experience.
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Agent Comment:
It was such a pleasure to work for you and help you find the perfect home!! And not to mention that phenomenal skyline view!!
Street Name: Torchlight Drive

Represented the Seller

- Survey On 11/19/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Agent Comment:
A true pleasure to assist your family in selling a lifetime Houston home. 52 years in this amazing home, thank you for trusting me with its sale to the new owner.
Street Name: Wigton Drive

Represented the Seller

- Survey On 11/13/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We had a good experience, with quick communication throughout the process.
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Agent Comment:
It was an honor to work for your family and achieve the real estate results you guys were seeking!
Street Name: Atwell Drive

Represented the Seller

- Survey On 11/05/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Claridge Park Court

Represented the Buyer

- Survey On 10/29/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Strongly recommend Susan, no one could ask for more professional , kind , trustworthy and thoughtful agent. We consider our selves very lucky to have her as our agent
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Agent Comment:
Helping your family was a highlight of my year. I cannot think of a more excited and happy family than you! So happy for you as you achieved your dream of owning your dream home. It was a pleasure to aid in the process. Thank you for trusting me as your guide!
Street Name: Buffalo Speedway

Represented the Buyer

- Survey On 10/24/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan Brock was fantastic! She kept us informed, provided helpful guidance, and ensured the whole process went smoothly.
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Agent Comment:
It was such a pleasure to work with you guys to relocate and find the perfect place!
Street Name: Edith Street

Represented the Seller

- Survey On 10/19/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We've hired Susan multiple times to assist in renting our property and both experiences were excellent. She understands our needs as clients and provides honest feedback to help up make appropriate decisions. Susan is always available to answer questions and responds quickly. We enjoyed working with her and highly recommend her firm.
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Agent Comment:
It’s always a pleasure to work for you guys and I am happy we were able to lease the home out so quickly for you!
Street Name: Primrose Canyon Lane

Represented the Buyer

- Survey On 10/06/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Susan is an amazing realtor who truly cares about her clients. She explains the home buying process in such a clear way that you know you are working with someone who is knowledgeable in this field. She listens to your needs and goes above and beyond to get you what you want. She was a blessing and joy to work with!
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Agent Comment:
I’m so happy we met through Coaching in such an awesome organization Girls on the Run! It was so much fun and here we are 5 years later achieving a goal of yours! It was an honor to work with your family to find your dream home! God bless you guys!
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