Shelley Filla

Coldwell Banker Realty - Memorial Office

Overall Client Experience Rating

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4.99




4.99 / 5.00
Based on 61 Completed Surveys

Competency

  4.97/5.0

Market Knowledge

  4.98/5.0

Communication

  5.00/5.0

My Experience

  5.00/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Greeley Street

Represented the Buyer

- Survey On 01/19/2021
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Shelley was an amazing realtor very patient and knowledgable.
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Agent Comment:
We truly loved working with you and the family! Looking forward to visiting you in your new home!
Street Name: Still Meadow Drive

Represented the Buyer

- Survey On 11/13/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Shelley is extremely knowledgeable with the market area and gives valuable advice. She took the time to really understand my needs and listened carefully to my preferences. When viewing properties I was given ample time to privately explore. Her professionalism is top notch. She is thorough and timely with all of her communication. This entire experience has been wonderful. Shelley is always positive and cheerful. I am so pleased with my new home and absolutely recommend Shelley Filla as your realtor.
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Agent Comment:
Such a pleasure to work with you! I'm so happy for you on this new journey!
Street Name: Beechnut Street

Represented the Seller

- Survey On 10/18/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Shelley did an excellent job of guiding us through the entire sales process. She was always there to take care of every detail. We would not have closed our sale without her.
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Agent Comment:
You were both wonderful to work with and I truly appreciate your patience in these challenging times we are working through!
Street Name: Oak Bend Drive

Represented the Buyer

- Survey On 09/19/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Shelley made the process easy! She was informative and gave great advice
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Street Name: Rowlock Lane

Represented the Seller

- Survey On 07/17/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Shelley was very responsive to my questions and needs. I live about 1-1/2 to 2 hours away from my property she and the team worked diligently to get all concerns addressed. All told, an excellent experience. I’ve had my share of underperforming realtors; however, Shelley and Brad Evans & the KW team are great!
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Agent Comment:
Dave, thank you for the kind words! Brad, myself and the whole team are so happy to have this all taken care of for you!
Street Name: Summit Hollow Drive

Represented the Seller

- Survey On 07/12/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Litchfield Lane

Represented the Seller

- Survey On 07/06/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Very professional and interested in just what we were looking for in a forever home.
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Street Name: Scarborough Fair Street

Represented the Seller

- Survey On 06/19/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Shelley made the selling process as painless as possible despite the current situation with Covid19. She gave us good advice throughout and I would certainly recommend her to others.
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Street Name: Cherry Ridge Drive

Represented the Seller

- Survey On 04/16/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Thicket Lane

Represented the Buyer

- Survey On 04/03/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Very pleasant experience. My realtor and the sellers realtor ensured that the transaction went smoothly despite a global pandemic and the seller residing in another state. I was very impressed and would highly recommend my realtor to anyone in need. I can't say "thank you" enough.
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