Rina Liou

Better Homes and Gardens Real Estate Gary Greene - Inner Loop

Overall Client Experience Rating

Print View

5.00




5.00 / 5.00
Based on 2 Completed Surveys

Competency

  5.00/5.0

Market Knowledge

  5.00/5.0

Communication

  5.00/5.0

My Experience

  5.00/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Bancroft Street

Represented the Seller

- Survey On 11/17/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rina was extremely helpful and an amazing agent regarding the rental process as she kept me informed of the current market situation (comparables and comparisons to other listings) and gave me pointers on what to fix/improve on my townhouse. Rina was patient and explained in detail why certain upgrades were needed. She was also very knowledgeable of the Galleria area and knew the latest trends, which greatly improved my listings' visibility. She also created a social media video which added additional electronic foot traffic to my listing. Lastly, after receiving a contact in less than a week (listed on Monday, contract in hand on Saturday), she navigated me through the contract process, which eased my fears about reading a large, complex document. Overall, I would wholeheartedly recommend her as a buying/selling agent in the Galleria/West U/Bellaire area.
If you were the Seller in this transaction and above information is incorrect, please click here.

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Street Name: Franklin Street

Represented the Buyer

- Survey On 02/06/2020
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rina was very professional, thoughtful, and energetic while locating and securing a downtown Houston apartment on my behalf - all while I was out of town. She flawlessly managed the entire process from start to finish and dealt with hiccups quickly and decisively. I’ve never done so little to secure a new residence, or completed the process so fast (just 4 days). Finding a unique apartment in a great older building takes time and a good eye for such things, and Rina is perfectly suited for it.
If you were the Seller in this transaction and above information is incorrect, please click here.

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