Richard Raanes

Exp Realty LLC

" Delivering a 5 Star Solution for our Clients while doing what other agents can't."

Overall Client Experience Rating

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4.90




4.90 / 5.00
Based on 82 Completed Surveys

Competency

  4.91/5.0

Market Knowledge

  4.91/5.0

Communication

  4.82/5.0

My Experience

  4.93/5.0



Competency


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests

Market Knowledge


Exhibited knowledge of the real estate market, the neighborhood and community

Communication


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted

My Experience


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Client Rating & Feedback

Street Name: Legends Shadow Drive

Represented the Seller

- Survey On 08/07/2019
Overall Rating: 1.25/ 5.0
Competency 1/5.0
Market Knowledge 2/5.0
Communication 1/5.0
My Experience 1/5.0
lack of personal connection
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Agent Comment:
Hey Sam, I was very surprised when this review came through, I am sorry that you felt this way to leave such a tough review of our real estate team. Ironically, this was not how we felt. We thought the process had a few hiccups, however, nothing like this. From the time Cierra and I met you and your wife during the listing appointment, Cierra and Lisa coming to help stage your home, and to our weekly calls, our team was there for you. We secured a full price offer in just 4 days, closed in 41 days, and netted you more money than you originally said you would be happy with. We pride ourselves on the skills we have to help each, and every client have the best possible experience when they choose us to help them with their real estate transaction. I appreciated the opportunity to help you with your transaction, and I wish you and your wife all the best! Take care.
Street Name: Twinberry Place

Represented the Seller

- Survey On 07/22/2019
Overall Rating: 4.80/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 4/5.0
My Experience 5/5.0
Rick was very professional and knowledgeable. We thought it would take months for our home to sell just based on certain circumstances that occurred but Rick helped get our our home listed, priced right, and sold in just under a month. I would recommend him and we will be using his services in the future I'm sure.
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Street Name: Beaverhead Range Court

Represented the Buyer

- Survey On 07/22/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rick helped us find a home that fit our needs. He listened to what we were looking for and adjusted quickly when we made a change as to what we wanted. He was very knowledgeable in the area and brought up many good points that helped ensure we were equipped to make the right decision regarding our purchase. We will definitely use him and his team again in the future.
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Street Name: Durango Drive

Represented the Seller

- Survey On 07/15/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Sandusky Drive

Represented the Seller

- Survey On 07/05/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Brook Hollow Drive

Represented the Seller

- Survey On 04/24/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
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Street Name: Abram Circle

Represented the Seller

- Survey On 03/05/2019
Overall Rating: 4.80/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 4/5.0
My Experience 5/5.0
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Street Name: Brookway Drive

Represented the Seller

- Survey On 03/03/2019
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Terri and Stephanie handeled our closing in the utmost professionalism and made it the best experience. I would definitely refer their business to other friends or family.
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Street Name: Avenue G

Represented the Seller

- Survey On 12/19/2018
Overall Rating: 5.00/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Handled the transaction professionally, provided accurate market information enabling quick sale at a fair price.
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Street Name: Valley Scene Way

Represented the Seller

- Survey On 12/21/2018
Overall Rating: 4.50/ 5.0
Competency 5/5.0
Market Knowledge 5/5.0
Communication 4/5.0
My Experience 4/5.0
Considering that I closed on June 19 2018 this is a bit late don't you think? Nevertheless the realtor was very patient with me and very knowledgeable about the real estate business. We had more problems communicating with the buyers agent than anything else who I think was a complete flake. As usual the process was a very stressful one but my agent was overall very good.
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