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Buyer Feedback

Client Experience Rating for Susan Annoura

1214 Fairgate

HOUSTON, TX 77094
  

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On Nov 21, 2016

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5
Client Experience Rating for

Susan Annoura

  (832) 725-7880
Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
296 surveys

Buyer Comment

Tomotaka K
Comment received on Nov 21, 2016

“She understood our needs properly and showed me several houses in prompt manner. Paper work has been completed very quickly. Her response is always quick and contents are accurate. Japanese Kochirano motometeiru koto wo tekikaku ni rikai shite kurete jinsokuni nangenka no ie wo misete kuremashita. Keiyaku teiketsu ha jinnsoku de ookina sutoresu nashini sumaserukotoga dekimashita. Tsuneni response ga hayaku sono naiyou mo tekikaku deshita.”

Agents Comment

Susan Annoura
Comment received on Nov 24, 2016

“It was my team's privilege to help you and your family find your perfect house. Thank you for calling on us and trusting us with your important decision! Best of luck on your new Houston life and please don't hesitate to call on us if you should have any questions going forward. -Susan”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

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