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Client Experience Rating for Lily Jang

3230 Durhill Street

Houston, TX 77025
  

Transaction Details

Congratulations to Lily Jang for receiving a 5 star from the Seller on this transaction.
Survey On May 03, 2020

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5
Client Experience Rating for

Lily Jang

  (206) 290-4447
Keller Williams Memorial
950 Corbindale, Ste 100,
Houston, TX 77024

Overall Rating

4.98/5
63 surveys

Seller Comment

Natalia
Comment received on May 03, 2020

“Lily was amazing throughout the process of selling our home. She went above and beyond since day one, she gave us great insight on how to market our home in this difficult market. While some transactions can be tricky, we can both agree that this was a roller coaster from beginning to end with multiple offers, from 4 different buyers. Somehow she was able to pull it all together and take it to the finish line. We are so grateful for her help and we will definitely be working together again. ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

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