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Buyer Feedback

Client Experience Rating for Jose Alves

3331 Retama Falls Lane

Katy, TX 77494
  

Transaction Details

Congratulations to Jose Alves for receiving a 5 star from the Buyer on this transaction.
Survey On Apr 29, 2021

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5
Client Experience Rating for

Jose Alves

  (832) 766-4366
RE/MAX Universal
16410 Cypress Rosehill Rd,
Cypress, TX 77429

Overall Rating

5.00/5
70 surveys

Buyer Comment

Elder C
Comment received on Apr 29, 2021

“Jose, I want to thank you for helping my family to find our first US home. Your knowledge regarding the overall market conditions and specific areas was extremely helpful. Your advice and pros and cons for each of the properties we visited helped me tremendously in our decision-making. You were available for us when needed (sometimes even on short notice), always on time, and gave us the required time to see through the houses. Your proactive approach and regular communication with the title company and broker/lender were immensely helpful and it made the closing process a whole lot easier. I also appreciate you providing me some information on the things I needed to look for post-closing. Your knowledge, experience, professionalism, and focus on customer requirements sets you apart from the competition. Thank you very much!!!”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

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