Buyer Feedback

Client Experience Rating for Robert Villanueva

14215 Vanessa Circle

Houston, TX 77069

Transaction Details

Congratulations to Robert Villanueva for receiving a 5 star from the Buyer on this transaction.
Survey On Mar 15, 2019

Transaction Rating

Market Knowledge5/5
My Experience5/5
Client Experience Rating for

Robert Villanueva

  (832) 953-3700
Surge Realty
945 McKinney St, Ste 210,
Houston, TX 77002

Overall Rating

96 surveys

Buyer Comment

Dionna W
Comment received on Mar 15, 2019

“We were so fortunate that we were introduced to Rob when we moved to Houston. As our Realtor, he helped us find the right house in the right neighborhood for the right price. He was patient as we traveled from Ohio to look at as many homes as we could over several weeks. In short, he was always on our side working to make our home purchase as simple and successful as possible and going above and beyond our expectations. The best part about working with Rob was that he made us feel like family. He was always more focused on answering our questions, giving us good advice, and finding homes that met our needs than he was on closing a deal. We would recommend him to anyone.”

Agents Comment

Robert Villanueva
Comment received on Mar 15, 2019

“Thank you! I'm bringing the marshmallows soon for the fire pit ??”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.


Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.


Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.


Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.