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Buyer Feedback

Client Experience Rating for Susan Annoura

14531 Sun Harbor Drive

Houston, TX 77062
  

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On Feb 23, 2018

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5
Client Experience Rating for

Susan Annoura

  (832) 725-7880
Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
293 surveys

Buyer Comment

Osamu Y
Comment received on Feb 23, 2018

“Good knowledge about market, house, system. quick response all the time and great support not only for renting the house but also utility, security, etc. The realtor can speak Japanese as well which is very helpful for Japanese ex-pat to understand the situation here in Texas.”

Agents Comment

Susan Annoura
Comment received on Feb 27, 2018

“Arigatou, Osamu! It was my pleasure to work with your beautiful family to find you a house. If you ever need anything at all, please feel free to contact anyone on my team! Susan”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

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