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Buyer Feedback

Client Experience Rating for Susan Annoura

5910 Misty Meadow Street

League City, TX 77573
  

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On Aug 03, 2018

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5
Client Experience Rating for

Susan Annoura

  (832) 725-7880
Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
294 surveys

Buyer Comment

Seitaro T
Comment received on Aug 03, 2018

“Outstanding service, remarkably fast communication. She works all day and all night. We wonder when she sleeps! Thank you, Susan for all your hard work. Thank you to Shantel and Lisa as well. You have a great team!”

Agents Comment

Susan Annoura
Comment received on Aug 03, 2018

“Actually, I do not sleep. Hahaha.... It's always a challenge to answer my clients quickly and accurately. A lot of our clients live in Japan so I have to stay awake morning, noon, and night sometimes to answer everyone. It is my pleasure to help you. Thank you for calling on me.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

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