HAR.com

Buyer Feedback

Client Experience Rating for Robert Villanueva

1003 Tigris Lane

Houston, TX 77090
  

Transaction Details

Congratulations to Robert Villanueva for receiving a 5 star from the Buyer on this transaction.
Survey On Aug 13, 2020

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5
Client Experience Rating for

Robert Villanueva

  (832) 953-3700
Surge Realty
945 McKinney St, Ste 210,
Houston, TX 77002

Overall Rating

4.99/5
96 surveys

Buyer Comment

Kim D
Comment received on Aug 13, 2020

“The best part of my home buying experience was working with Rob. He made me feel that I was a top priority and was involved every step of the way. He is what I believe an expert in the field and showed himself to be very knowledgeable about all aspects of the process. Rob communicated with me consistently via phone and email. Rob is the ONLY real estate agent I will ever work with or refer.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

Copyright 2021, HOUSTON REALTORS INFORMATION SERVICE, INC. All Rights Reserved.