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Seller Feedback

Client Experience Rating for Susan Yeager

514 Northwood Street

Houston, TX 77009
  

Transaction Details

Congratulations to Susan Yeager for receiving a 5 star from the Seller on this transaction.
Survey On Jul 21, 2018

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5
Client Experience Rating for

Susan Yeager

  (713) 542-2264
Lake & Lifestyle Realty
18001 Hwy 105W Suite 100,
Montgomery, TX 77356

Overall Rating

4.90/5
32 surveys

Seller Comment

Kim W
Comment received on Jul 21, 2018

“Susie did an exceptional job in handling the sale of my home... From ensuring pricing was right, marketing with excellent photos and descriptions, selecting a great title company, and accommodating my crazy schedule both before and after listing. She was very understanding and reassuring during what was a very stressful time for me! ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

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