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Buyer Feedback

Client Experience Rating for Lily Jang

300 St Joseph Parkway #208

Houston, TX 77002
  

Transaction Details

Congratulations to Lily Jang for receiving a 5 star from the Buyer on this transaction.
Survey On May 04, 2020

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5
Client Experience Rating for

Lily Jang

  (206) 290-4447
Keller Williams Memorial
950 Corbindale, Ste 100,
Houston, TX 77024

Overall Rating

4.98/5
63 surveys

Buyer Comment

Jonathan
Comment received on May 04, 2020

“Lily did a great job from start to finish. It was a pleasure working with her. I would gladly refer my friends to her and work with her again.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

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