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Client Experience Rating for Robert Villanueva

9200 Westheimer Road #1708

Houston, TX 77063
  

Transaction Details

Congratulations to Robert Villanueva for receiving a 5 star from the Buyer on this transaction.
Survey On Oct 20, 2020

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5
Client Experience Rating for

Robert Villanueva

  (832) 953-3700
Surge Realty
945 McKinney St, Ste 210,
Houston, TX 77002

Overall Rating

4.99/5
96 surveys

Buyer Comment

Malenie G
Comment received on Oct 20, 2020

“I highly recommend Rob and let me tell you why. Rob is VERY knowledgeable about real estate. He can help you if you are a first-time buyer, investor, selling, or needing a tenant. HE CAN DO IT ALL. What really impressed me with Rob was that he is very handy as well. He will point out any repairs he sees are needed and will advise you. Rob have communicated superbly every step of the way. Yes, he will make sure your closing goes as smoothly as possible! Very efficient, clear, professional, helpful and polite. I will definitely be using Rob in the future again, thank you Rob!”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

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