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Client Experience Rating for Susan Annoura

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On May 12, 2013

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5
Client Experience Rating for

Susan Annoura

  (832) 725-7880
Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
294 surveys

Buyer Comment

John R
Comment received on May 12, 2013

“Working with Susan was a great experience she understood our needs and what we were looking for. She understood the market and was extremely familiar with the communities where we could find what we were looking for. When we decided on a home Susan represented us during the negotiations as if we were her own family and insured that we received what we expected and at the same time fair to the seller.In the future I will certainly direct anyone I know looking for a home to Susan she will find it”

Agents Comment

Susan Annoura
Comment received on May 12, 2013

“Thank you for your kind comments, John. It was such a pleasure working with you and Hiromi. I treasure your friendship and wish you both many years of happiness in your beautiful new home!”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

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