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Buyer Feedback

Client Experience Rating for Jose Alves

25303 Basil Brook Court

Katy, TX 77494
  

Transaction Details

Congratulations to Jose Alves for receiving a 5 star from the Buyer on this transaction.
Survey On Jan 27, 2021

Transaction Rating

5.0/5.0
Competency5/5
Market Knowledge5/5
Communication5/5
My Experience5/5
Client Experience Rating for

Jose Alves

  (832) 766-4366
RE/MAX Universal
16410 Cypress Rosehill Rd,
Cypress, TX 77429

Overall Rating

5.00/5
70 surveys

Buyer Comment

Marcio S
Comment received on Jan 27, 2021

“Jose deserves a six stars rate! He is very knowledgeable about the buying process, explaining in detail and with accuracy each step. His patience and experience in searching for the right property saved us a lot of money and headache. As a negotiator, he is outstanding, he has an ethical and aggressive approach to pursue his client's interest. As a plus, he offered a post-closing house checklist with referenced contractors and service suppliers with more than one option for each service type.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.

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