Buyer Feedback

Transaction Details

Congratulations to Courtney Henry for receiving a 5 star from the Buyer on this transaction.
Survey On Aug 01, 2017

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Our realtor, Courtney Henry, was absolutely wonderful! We are first time home-buyers. She advised us well and only showed us properties in our price range. She made sure that she explained every aspect of every step in this process, which made it a very enjoyable and a fun, learning experience for us. She was available any time we had questions or needed just general advice, either through text, phone call, or email. She truly had our interests at heart and really made sure that we we represented well! She was easygoing and made the house-hunting experience fun! She asked us questions in each house, making us think about different aspects in the house that we definitely didn't think of. She was incredibly knowledgeable about each step in the house-buying process. She explained every single document that we signed, thoroughly (and in terms we could understand!) and answered any questions we had promptly. She made sure that we were getting the best deal possible and really went to bat for us. I would ABSOLUTELY recommend her to anyone we know and in the future, we would use her again for our next chapter! ”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Courtney Henry
  (281) 795-1858
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Steel Door Realty
249 W 19th Street Suite C,
Houston, TX 77008

Overall Rating

5/5
12 surveys
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Contact Agent
Courtney Henry
Steel Door Realty
(281) 795-1858
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