Buyer Feedback

Transaction Details

Congratulations to Susan Annoura for receiving a 5 star from the Buyer on this transaction.
Survey On Aug 27, 2010

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“I realized how important to meet the professional when I saw her work. She worked very hard to get what I wanted. Whenever I call her or left a message on her machine, she always return my call. It is very important to stay connected. She plans very well. She makes up the calenar with important dates and also she calls and reminds me before the deadline too. She always tell me what needs to be done next. Two good things that I got my own home and I had her as my realtor.”

Agents Comment

“Arigatou! Mr. and Mrs. Ono were a delight to work with, very responsive and communicative with emails, texts, and phone calls. During the transaction, I took a trip to Japan and he took several trips to Japan, but communication was always smooth and constant. Congratulations!!”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Susan Annoura
  (832) 725-7880
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Annoura Realty Group, LLC
9805 Katy Freeway Ste 850,
Houston, TX 77024

Overall Rating

4.99/5
446 surveys
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Contact Agent
Susan Annoura
Annoura Realty Group, LLC
(832) 725-7880
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