Buyer Feedback

7126 Tessa Lakes Court

Sugar Land, TX 77479 View on HAR.com

Transaction Details

Congratulations to Katie Hall Schexnayder for receiving a 5 star from the Buyer on this transaction.
Survey On Jul 29, 2023

Transaction Rating

Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Buyer Comment

“Katie has been fantastic. She helped us every step of the way, from identifying the right home, to negotiations, closing and beyond. Our situation was a little complicated because we moved from Canada, but Katie went above and beyond expectations to help us. For instance, we made multiple trips to Houston to look at properties, and she was always super helpful and she drove us around. She also went to see properties on our behalf and FaceTime d with us multiple times. We really trusted her opinion and her judgement, and we knew she always had our best interest at heart. Throughout negotiations and closing, Katie explained to us every detail of the process. Again, she was super patient with us because, being from abroad, we were not entirely knowledgeable of the real estate rules in Texas. Even after closing, we still reach out to Katie for advice on things home-related. We really had a great experience with Katie. She is incredibly competent, professional and just a very nice person. We will recommend her to anyone who s moving to the Houston area in the future.”

REALTOR® Rating Criteria

Clients are asked to rate their REALTOR® based on the service criteria below. Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®.

Competency

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests.

Experience

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this REALTOR® to a friend or colleague.

Communication

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted.

Market Knowledge

Exhibited knowledge of the real estate market, the neighborhood and community.



Katie Hall Schexnayder
  (713) 899-6971
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Norhill Realty
617 W. 19th Street,
Houston, TX 77008

Overall Rating

5/5
17 surveys
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Contact Agent
Katie Hall Schexnayder
Norhill Realty
(713) 899-6971
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